- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Oracle (Albany, NY)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... developing compelling strategic content that elevates the value of Customer Success and NetSuite internally and externally. As Sr... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement , you… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... Medical Affairs external stakeholder engagement activities (including those of the managed market liaison...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Sharecare (Albany, NY)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Oracle (Albany, NY)
- …or information technology (IT) solution work experience + Previous experience as an Engagement Owner, Change Manager , Integration Tech Owner or Engagement ... **Job Description** We are looking for an experienced Engagement Owner to join our team to be...include working with EO management and staff - our customer - to identify EO population training and performance… more
- Molina Healthcare (Albany, NY)
- …**Job Summary** Responsible for continuous quality improvements regarding member engagement and member retention. Represents Member issues in areas involving ... member impact and engagement including: New Member Onboarding, member plan benefits education,...High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy, and/or health care systems. Experience… more
- Oracle (Albany, NY)
- **Job Description** **Lead Engagement Owner** **Overview:** The Federal Consulting team seeks a Lead Engagement Owner to play a key role on our Oracle Health ... in a functional or technical role as a Project Manager + At least 1 year of healthcare information...as assigned **Responsibilities** Please see above. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Capital One (Albany, NY)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Lumen (Albany, NY)
- …Customer Health Score, and Customer Lifetime Value (CLV). + Analyze customer engagement with products and services to identify usage patterns, pain ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...translating data into actionable insights that drive growth, enhance engagement , and improve the overall customer journey.… more
- Emerson (Albany, NY)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... driving software adoption by showcasing value and aligning NI's technology with customer objectives. The CSM partners with executives and technical teams to… more
- NTT America, Inc. (Albany, NY)
- …team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing customer expectation + Credibility ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design… more
- BJs Wholesale Club (Albany, NY)
- …15% discount.* *Eligibility requirements vary by position. Working closely with the Club Manager , the Assistant Club Manager in Training (AMIT) is responsible ... AMIT role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee will receive… more
- Under Armour, Inc. (Albany, NY)
- Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC) **Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC)** **Values & ... models, and alignment with the target enterprise architecture vision. As a Senior Manager , Solution Architect of Marketing Technology at Under Armour, you will work… more
- Walgreens (Troy, NY)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Rubrik (Albany, NY)
- …their digital infrastructure. Rubrik is seeking a CXO Experiences & Community Manager to support the development and execution of high-impact executive engagement ... position as a leader in cyber resilience. **What You'll Do:** + CXO engagement strategy: Participate in the development and execution of a global strategy for… more
- Navient (Albany, NY)
- …the customer journey and executing lifecycle campaigns that drive deeper engagement , retention, and customer lifetime value across Earnest products. + You ... below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- ITW (Albany, NY)
- **Job Description:** As a **Corporate Account Manager (CAM) - Shipbuilding** at ITW Welding, you will play a key role in driving **profitable growth and expanding ... Trust, Shared Risk, and Simplicity** -while creating measurable impact in customer satisfaction and business results. Your impact will include: + **Strategic… more
- Whitney Young Health Center (Albany, NY)
- …details and have integrity. + Demonstrates excellence in both internal and external customer service, along with patient engagement . + Understands and is able ... Registered Nurse (RN) Care Manager (Req 100984) Albany, NY (http://maps.google.com/maps?q=920+Lark+Drive+Albany+NY+USA+12207) Apply Description Be a part of the… more
- Trustco Bank (Albany, NY)
- …Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service. + Customer Engagement : Personally, connecting ... **Assistant Branch Manager ** **Reports to:** Branch Manager **Salary:**...a motivated leader with a passion for delivering exceptional customer service and driving branch success? We are seeking… more
- Confluent (Albany, NY)
- …You Will Do:** + Lead a team of Solutions Engineers with tenets of strong customer engagement , Product & use-case knowledge, and sales acumen. + Partner closely ... Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $144.8K - $170.1K * Offers Equity *… more