- Autodesk (Reston, VA)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing ... CSM will work with their customers to co-create and execute a tailored Customer Success Plan to result in value realization through the use of Autodesk's… more
- Amazon (Arlington, VA)
- …and ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you will drive enterprise adoption and value realization for Customers in their post launch journeys around… more
- Amazon (Arlington, VA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence org, you will drive enterprise adoption and measurable customer business value realization for AWS generative AI… more
- Qualtrics (Washington, DC)
- …over 5,000 people across the globe who think that's work worth doing. **Senior Manager, Customer Success - Public Sector** **Why We Have This Role** As a Senior ... Manager, Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry you will combine a passion for… more
- PagerDuty (Washington, DC)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel: This position can be based remotely in the US. ~30% Travel Required Company ... Health System Clients Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise … more
- Renaissance (Washington, DC)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational leadership** for… more
- Oracle (Washington, DC)
- …business trends, define and standardize KPIs, measure the effectiveness of our Customer Success initiatives, and present compelling recommendations to leaders ... improving the overall customer experience. **Responsibilities** Job Responsibilities: + Analyze Customer Success data and KPIs to identify trends, risks, and… more
- Pearson (Washington, DC)
- …(up to 4 nights/month expected).** Preferred + Experience in EdTech and/or Customer Success . + Familiarity with Salesforce, Microsoft O365 Suite, Smartsheet, ... you may request reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Customer Success **Job Family:** GO\_TO\_MARKET **Organization:** Assessment… more
- ISC2 (Washington, DC)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Manager of Customer Success harmonizes relationship cultivation with a dedication to team growth, upselling products and services to enhance ... customer satisfaction and business objectives, the Manager of Customer Success occupies a central position in realizing organizational milestones and… more
- ServiceNow, Inc. (Vienna, VA)
- …execute product adoption and customer retention plans + As a Customer Success Executive, you will provide prescriptive guidance on internal project/program ... Identify areas of risk and takes steps to prevent customer or revenue churn + You will be responsible...satisfaction of their internal customers, is the key to success in this role. **To be successful in this… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- Oracle (Washington, DC)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or ... member of Oracle's Support Organization, you will be responsible for answering inbound customer calls and emails as it pertains to their support renewals. Following… more
- Coinbase (Washington, DC)
- …to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:*...* Model an investigative mentality to help address critical customer issues at the root cause. * Represent and… more
- iCIMS (Washington, DC)
- …on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success ... with iCIMS or comparable HR systems. + Experience using CRM and customer success tools (Salesforce, Gainsight etc.) + Customer -obsessed with a proactive,… more
- EAB (Washington, DC)
- …5+ years of experience in two of the following: + Consulting experience + Customer Success Management experience + Leadership experience + Direct work and ... practitioners to accelerate progress and drive results across enrollment, student success , institutional strategy, data analytics, and advancement. We work with each… more
- Cisco (Herndon, VA)
- …cross-functional collaboration with sales, product, partner, marketing execution, and customer success teams. **Marketing Program Coordination and ... Collaboration:** -Build strong relationships with cross-functional teams, including product, sales, customer success , partner, and operations, to ensure seamless… more
- Amazon (Herndon, VA)
- …of AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success Representative, you'll engage with US Government (USG), and enterprise customers, ... customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading...the details of a system or process to solve customer problems - Proven success in a… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …that nurture relationships and accelerate growth. You'll partner closely with Sales, Customer Success , Product Marketing, and Revenue Operations to align unified ... shared metrics. + **Champion customer advocacy** , partnering with Customer Success to develop case studies, referrals, testimonials, and reviews that feed… more