- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide...+ COMSEC experience + Prior government help desk experience + Experience with classified systems … more
- CACI International (Reston, VA)
- Help Desk Specialist Job...Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...Operations manager, and post content to mission customer file systems . Must remain on the client site during Luke… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem ... provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support,...complex hardware, software, and network issues. The Tier 2 Specialist collaborates closely with Tier 1 technicians, Tier 3… more
- SAIC (Springfield, VA)
- …Section position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and ... years of experience. + Ability to follow policies and procedures. + Knowledge of help desk ticketing systems . + Ability to track and manage equipment through… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality ... issues, and providing quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment. + Excellent oral and… more
- NuAxis Innovations (Washington, DC)
- …work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The ... ** Help Desk Senior Specialist ...or hardware issues. + Interacts with network services, software systems engineering, and/or applications development to restore service and/or… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- General Dynamics Information Technology (Arlington, VA)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving, System Administration,Technical ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional...the ticketing system to: + Proactively check help desk queue for new emails and… more
- Rocket Software (Washington, DC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist is a critical operational role within Rocket' Software Global ... role serves as a foundational position within the Deal Desk career path, providing opportunities to develop skills, gain...powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve ... issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met and… more
- Eliassen Group (Washington, DC)
- **Senior Help Desk Engineer** **Washington, DC** **Type:** Contract-to-Hire **Category:** Support **Industry:** Government **Reference ID:** JN -092025-103639 ... their customers. They are seeking a skilled IT Support Specialist to join their team and provide top-tier technical...of queued service requests in the IT service management system . + Collaborate with engineers from multiple teams to… more
- HarmonyTech (Washington, DC)
- …limited to M365, AWS, and Google platforms. + Deliver comprehensive help desk support for IT hardware, software systems , and applications, ensuring timely ... and manage all incoming calls and support requests using help desk software, adhering to established procedures...of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role.… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other...communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team… more
- General Dynamics Information Technology (Chantilly, VA)
- …products or services. + Record events, problems, status information, and resolutions in the help desk system . + Potentially, surge to assist with manual ... a rewarding career. At GDIT, people are our differentiator. As a Technical Support Specialist , you will help ensure the mission is never interrupted. Our work… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Sallie Mae (Sterling, VA)
- …on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after ... school. To help them Start smart. Learn big. Students need guidance...the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the… more
- Prime Therapeutics (Washington, DC)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... decision we make. **Job Posting Title** Medication Therapy Management Specialist **Job Description** The Medication Therapy Management (MTM) Service Specialist … more
- St. George Tanaq Corporation (Washington, DC)
- …user research, design thinking support, and customer experience (CX) validation to help ensure that AI-enabled systems are ethical, accessible, and aligned ... Human-Centered Design (HCD) Specialist WFH Flexible*Washinton, DC (http://maps.google.com/maps?q=Washinton+DC+USA) Job Type Full-time Description **Overview** Tanaq… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more