- Tesla Laboratories. Inc. (Vienna, VA)
- …is on site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- CACI International (Ashburn, VA)
- Service Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and...considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical assistance and problem resolution for ... at Tier 1. + . Provide second-level technical support for escalated incidents and service requests from Tier 1 Help Desk . + . Diagnose and resolve… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- Steampunk (Mclean, VA)
- …Design and implement automated IT processes, notifications, approvals, etc. to streamline service delivery + Analyze service desk metrics (ticket volume, ... experience leading cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT , and business… more
- Gama-1 Technologies (Silver Spring, MD)
- Summary GAMA-1 Technologies, LLC seeks an experienced IT Security Specialist III to strengthen program efficiency, effectiveness, and consistency through timely, ... under the Risk Management Framework (RMF) in a telework environment. The specialist will plan, implement, upgrade, and monitor security measures to protect networks,… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist ) with an active Secret clearance to provide outstanding desk -side support, ... a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and… more
- TekSynap (Fort Belvoir, VA)
- …We are seeking an ** IT Support Specialist ** to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). TekSynap is a fast growing ... Solutions Expert Windows Server 2016 (MCSE: WS2016) + Microsoft Certified IT Professional Enterprise Administrator (MCITP EA) + Microsoft 365 Certified: Messaging… more
- Cognizant (Washington, DC)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk + Attempt First Call… more
- Chenega Corporation (Springfield, VA)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + ... **Req ID:** 38311 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First… more
- Navient (Herndon, VA)
- …and oversight of the company's banking operations. The Treasury Operations Specialist will primarily be responsible for cash management activities, including daily ... Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls,… more
- KBR (Bethesda, MD)
- …+ Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk as a whole and remain relevant throughout constant demand and ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National...traffic, major incidents, and general administration for assisting other Service Desk peers. + Using dashboards provided,… more
- General Dynamics Information Technology (Chantilly, VA)
- …technical savvy to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN IMPACT** + Use ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service ,Systems Documentation,Web… more
- Levi, Ray & Shoup, Inc. (Washington, DC)
- …candidate, this opportunity is made for you! The Level 2 Desktop Support Specialist will: + Provide end-user desk -side technical support + Deploy, configure, ... Careers Added Nov 10, 2025 Level 2 Desktop Support Specialist (27142) Washington, DC | Temp to Perm Apply...and hard-working people. If that describes your approach to IT consulting, we need to talk! LRS Consulting Services… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... more than 362 million workers and their families globally. **Summary** The Senior Specialist , Event Registration & Technology, is a key member of SHRM's Event… more