- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** ** Mid - level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build ... of providing expert Engineering and Technical Support Services to federal customers. The ** Mid - level Help Desk Support Technician** provides support to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ204536 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...or past work may be used to show the level of experience needed to perform at this … more
- Huntington Ingalls Industries (Springfield, VA)
- …Time/Hourly/Non-Exempt Anticipated Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with ... Intelligence division, which plays a critical role in supporting Enterprise- Level Security and Modernization efforts across IT infrastructure, cybersecurity,… more
- G2 Ops, Inc. (Arlington, VA)
- …all departments. At G2 Ops, you'll not only work with cutting-edge technology, you'll help define how it's applied in real mission environments. Want to work where ... our team members and customers. Due to the classification level of the projects we support as a Defense...opportunities at this time. You will have a shiny desk at our G2 Ops office and the ability… more
- Amentum (Washington, DC)
- …. **A typical day in the life on this program involves:** + Provide Help Desk support for escalated tickets + Optimize the workplace through administrative ... experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level… more
- Epsilon, Inc (Alexandria, VA)
- …(2) years in a help - desk area, and two (2) years at a mid /senior level position, to include the following: + Two (2) years of troubleshooting and ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- TEKsystems (Washington, DC)
- …experience * Customer service and communication skills * Troubleshooting Microsoft Windows 10 ( mid - level ) * Installation and configuration of new machines in a ... have a minimum of 7 years of experience providing desk side support, specializing in troubleshooting complex and advanced...Windows environment ( mid - level ) * Smart cards / PIV cards… more
- NuAxis Innovations (Washington, DC)
- …loading. + Must possess functional hardware troubleshooting skills and at least mid - level Windows 7/Windows 10 experience. + Experience in configuring and ... Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... required + Certifications preferred include: ITIL + Certifications preferred include: Level II CCNA or Net+ Router/switching/FW/load balancing proficiency with Four… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Certifications preferred include: Change… more
- TekSynap (Ashburn, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... is required + Certifications preferred include: ITIL + Certifications preferred include: Level III CCNP, CCDP, or CCIE + Routing and switching/Firewall (FW)/load… more
- Leidos (Chantilly, VA)
- …Strong troubleshooting skills on Cisco routers and switches. + Familiarity with Web Help Desk ticketing system. + Network+ certification or equivalent is ... **Description** Leidos is seeking a Mid - level Forward Deployed Network Administrator to join our Network Engineering Team within the Engineering Operations group… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and frame/packet structure * Experience in a network operations environment including help desk , customer communication, trouble ticketing, and issue resolution. ... Salary Range: $81,794.00 - $115,000.00 Security Clearance: Ability to Obtain Level of Experience: Mid Meet HII's Mission Technologies Division Our team of more… more