- Disabled Veteran Solutions (Arlington, VA)
- …superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not ... all about making a difference. The Mission As a Customer Advocate , you'll be the healthcare hero...shows you're all about helping others + You're a customer service ninja with mad problem-solving skills… more
- Sharecare (Washington, DC)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... CST after training** The role of the Family Health Advocate is an exciting and innovative remote ...institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries… more
- Encore (Lanham Seabrook, MD)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing...future sales, resigns and net new business opportunities. * Advocate for our solutions in the industry, through speaking,… more
- Prime Therapeutics (Washington, DC)
- …make. **Job Posting Title** AVP Client Engagement - National Accounts - REMOTE **Job Description** The Assistant Vice President Client Engagement leads the ... functional areas to enhance collaboration, and ensure delivery of exceptional service . The Assistant Vice President Client Engagement identifies needed investments… more
- Sharecare (Washington, DC)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... changing priorities, deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various… more
- IQVIA (Falls Church, VA)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... digital advertising ecosystem. The team ensures clients receive best-in-class service , strategic recommendations, and audience targeting strategies that drive… more
- Cisco (Washington, DC)
- …global and theater-based programs to improve our Observability offerings, and act as an advocate for the needs of Observability skills and expertise. Day to day, you ... theater-based enablement **REQUIREMENTS:** + 5-10 years of experience in a customer -facing role in enterprise/SaaS software environment focused on Observability. +… more
- Confluent (Washington, DC)
- …streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice of ... Remote , United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $137.3K - $161.4K *… more
- Nutanix (Washington, DC)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Confluent (Washington, DC)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... **Location:** Remote , United States **Employment Type:** FullTime **Location Type:**...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- SHRM (Alexandria, VA)
- …Success Manager for Enterprise Solutions will be responsible for providing excellent customer service experience and helping customers achieve their desired ... business, or equivalent relevant work **Experience:** + 4-6 years of experience in customer service account management or consulting, preferably in a B2B… more
- Benco Dental (Washington, DC)
- …Location: Baltimore, MD/Washington, DC Regional Sales Manager and Customer Advocate at Benco Dental At Benco ... years Position Summary: As the Regional Sales Manager and Customer Advocate , you will be responsible for...Do YOU Possess These Skills and Attributes? + Incredible customer service skills- including experience in building… more
- SHRM (Alexandria, VA)
- …continuous process improvement and acts as a strategic partner in operational planning ** Customer Service & Relationship Management** + Provides a high-quality, ... internal and external stakeholders + Creates a "WOW" experience through exceptional customer service and professional relationship management in all interaction.… more
- SHRM (Alexandria, VA)
- …and accommodation requests, ensuring timely and effective solutions while providing excellent customer service . The role tracks and audits requests to ensure ... and improve processes. + Address accessibility concerns and inquiries, providing excellent customer service and resolving issues efficiently. + Ensure all… more
- ServiceNow, Inc. (Vienna, VA)
- …our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing Customer Success services. The team's purpose is to accelerate...that do not align to ServiceNow leading practices. + Advocate /champion ServiceNow's advisory leading practices and industry use cases… more
- Fujifilm (Washington, DC)
- …Territory Managers in closing opportunities, ensuring shipment is complete and customer inquiries. This individual will be a highly motivated, self-starter. ... the needs of the Regional team and become an advocate for growth in the region. May provide training...the Territory Managers. + Assist in closing opportunities and customer contact. + Understand Install Base for Warranty, up… more
- Marriott (Bethesda, MD)
- …excellent service , participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees. + ... communication clarity, building purposeful process, execution excellence, and an advocate for continuous improvement. This leader must possess the patience… more
- Palo Alto Networks (Reston, VA)
- …+ Ensure ongoing customer happiness, support, and adoption + Act as the customer advocate for any issues that require technical assistance and follow up with ... solutions - that encompass our platforms and resolve Government customer pain points + Support on-site or remote...security and device security + Good understanding of Cloud Service Providers (AWS, GCP, and Azure) and Public Cloud… more
- ServiceNow, Inc. (Washington, DC)
- …supplementing them with expert knowledge of the Support Account Management Organization. + Advocate for critical customer issues as a critical escalation point. ... hoc and scheduled deliverables. + Previous experience working in an Enterprise Customer Support and/or Service Delivery Management organization. JV20 For… more
- Guardian Life (Washington, DC)
- …experience in the financial service industry. Experience must include direct customer service experience. + A bachelor's degree or equivalent industry ... Note: This is a full tme, remote -based position. **Position Summary** Guardian's Annuity New Business...to generate, and it's also an acronym for Communicate, Advocate , Respond, and Empower - the actions needed to… more