- BAE Systems (Fort Belvoir, VA)
- **Job Description** BAE Systems is seeking aBusiness Systems Analyst Sr. Principal as a Service Level Continuity Managerto join our team located at Fort ... 4, 5 and 6. The successful candidate monitors and improves service continuity and service level efficiency and integration with existing IT service … more
- Capital One (Mclean, VA)
- Senior Risk Manager - Business Continuity Risk Management, Reporting, Methodology, Oversight and Challenge Capital One is seeking an energetic, self-motivated Senior ... Risk Manager to join the Business Continuity Risk Management (BCRM) Team within the Operational Risk...or part-time status, exempt or non-exempt status, and management level . This role is expected to accept applications for… more
- Raising Cane's (Falls Church, VA)
- …together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service + Work under pressure and at a fast pace + ... $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience....you don't have previous Restaurant experience, this position is entry- level (yes, that's no experience required) and we provide… more
- Parsons Corporation (Centreville, VA)
- …for. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representative** to join our team! In this role you will get to ... ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority to escalate complex...knowledge on products, platforms, and industry trends to enhance service request support + Act as A key contributor… more
- CAI (Washington, DC)
- …time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level ! If you ... North Carolina, have prior experience in a healthcare customer service environment, and are looking for your next career...and resolving a variety of issues, including claims and continuity of care + Work towards meeting and exceeding… more
- KBR (Chantilly, VA)
- Title: Mid- Level System Engineer - GEOINT KBR is seeking a mid- level Systems Engineer to support government customers in the Washington Metropolitan Area. The ... Operations (CONOPs), work instructions and others to ensure standardization and continuity in the risk-based strategy across all product quality efforts.… more
- ManTech (Herndon, VA)
- …monitors 24/7 real-time network operations, cybersecurity incidents, and critical IT service disruptions to ensure mission continuity . They coordinate response ... **ManTech** seeks a motivated, career and customer-oriented **Mid- Level Watch Officer** to join our team in...procedures (SOPs) for watch operations. Mentor and train Jr. level Watch Officers. **Minimum Qualifications:** + A bachelor's degree… more
- US Marshals Service (Arlington, VA)
- …experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector. As ... Summary The United States Marshals Service (USMS) is the Nation's oldest and most...the Emergency Operations Center, the Special Assignments Program, the Continuity of Operations Program, the Continuity of… more
- SAIC (Arlington, VA)
- …personnel + Provide for and maintain technical proficiency of contractor OM&ESS staff + Continuity of Service for OM&ESS requirements + Develop & maintain ... services materials for daily ops (eg digital or hard-copy continuity books) **Qualifications** Minimum Requirements + Education + A...+ A minimum of two (2) years of executive level support experience in OSD or military service… more
- Washington Metropolitan Area Transit Authority (Hyattsville, MD)
- …Diploma (GED) **Experience** **_Twelve (12) months after an employee achieves a particular grade level (ie Grades D, C, B, A and AA), he/she shall advance to the ... next grade level provided he/she has taken and passed the required...or related experience **Certification/Licensure** + Technical Certification/Licenses in Automotive Service Excellence (ASE) or Military Occupational Specialty code (MOSC)… more
- US Tech Solutions (Washington, DC)
- …on executing operational plans, maintaining performance, and ensuring consistent service levels. **Responsibilities:** + To minimize operational disruption, the ... an accurate log of shift activities and outstanding issues to ensure continuity across 24/7 operations. + **Performance Management & Support:** Directly manage… more
- Amazon (Arlington, VA)
- …of all written products. * Understand and own the controllable elements of service level delivery. Track and manage key performance indicators (KPIs) to ... personnel resources, and escalating to managers and stakeholders as necessary. * Manage Service Level Agreements (SLAs) to ensure consistent service delivery… more
- Marriott (Bethesda, MD)
- … improvement + Determines, categorizes, and assigns priorities for incidents to meet service level objectives and ensure customer needs are met + Enhances ... the standard this individual promotes a continuous improvement mindset. Working with service providers, and IT Support Partners to improve ITSM & CRM Categorization… more
- Parsons Corporation (Fort Belvoir, VA)
- …instances, and leveraging cost management tools. Disaster Recovery and Business Continuity : + Implement and manage disaster recovery and business continuity ... **Junior** - BS and 2-4 years of experience + **Mid- Level ** - BS and 5-9 years of experience +...functions. + Capability to integrate solutions with existing IT service management tools. + Expertise in developing disaster recovery… more
- Somatus (Mclean, VA)
- …We foster an inclusive work environment that promotes collaboration and innovation at every level . Our values bring our mission to life and serve as the DNA for ... And more! This position is responsible for ensuring the continuity of care in both the inpatient and outpatient...skills that demonstrate our company's commitment to superior customer service , including quality, care and concern with each and… more
- Meta (Reston, VA)
- …information, submittals, studies, audits, calculations and reports meet requirements and service level agreements outlined in EoR performance requirements. 3. ... team alignment. 13. Develop and support onboarding of new teammates to ensure continuity of design support. 14. Develop cross discipline knowledge to ensure … more
- Capital One (Mclean, VA)
- …Appetite, Issue and Event Management, Third Party Risk Management, and Business Continuity . **Responsibilities:** + Plan, perform, and lead large audits or projects ... of Second Line Risk Management at the enterprise level , as well as other diverse lines of business...or trust + 10+ years of experience in Business Continuity Risk, Third Party , Enterprise Risk Management, Change… more
- Nestle (Arlington, VA)
- …the 7 steps to strategic sourcing process. You'll ensure business continuity , identify cost-saving initiatives, and develop strategic relationships with suppliers. ... and maintain accurate records in Oscar + Ensure Business Continuity Plans (BCPs) are in place for materials within...matter expert (SME) within strategic areas in order to level up skills and understanding of team. Responsible for… more
- CACI International (Springfield, VA)
- …support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition. * Provide transition planning and ... technicians or specialists * Provide O&S of LAN/WAN services on an expanded 24x7- service support level on-site and expanded 12x5 service support level … more
- William C Brown Inc (Springfield, VA)
- …support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition. + Provide transition planning and ... technicians or specialists + Provide O&S of LAN/WAN services on an expanded 24x7- service support level on-site and expanded 12x5 service support level … more