- Caliber Systems Inc. (Washington, DC)
- …employee-owned Management Consulting and Digital Transformation Company, is looking for a highly motivated Service Desk Manager to join our team supporting a ... end users. ACTIVE SECRET CLEARANCE REQUIRED. Essential Functions Liaison between service desk operations and supported organizations for issues related… more
- BTI (Washington, DC)
- …of experience delivering innovative IT Solutions to the Federal Government, is seeking a IT Service Desk Manager in support of HUD OIG (Business Operations ... Support Services) in Washington DC. Position Summary The IT Service Desk Manager is responsible for managing and overseeing all aspects of the IT service … more
- BTI (Washington, DC)
- A Service -Disabled Veteran-Owned Small Business in Washington DC is looking for an IT Service Desk Manager to oversee daily operations of the IT ... service desk supporting HUD...at least 5 years of managerial experience in IT service desk operations and strong knowledge of...years of managerial experience in IT service desk operations and strong knowledge of ITIL frameworks. US… more
- Caliber Systems Inc. (Washington, DC)
- A management consulting firm is seeking a motivated Service Desk Manager to support a Federal client remotely. The role involves overseeing help desk ... and an active Secret Clearance are mandatory. This position drives client engagement and process improvements for service desk operations. #J-18808-Ljbffr more
- International Legal Technology Association (Washington, DC)
- …handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities Managing the day-to-day operations of the ... Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk… more
- Considine Search (Washington, DC)
- …are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities include but are not limited to: Managing ... of a prestigious law firm has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk… more
- Actionet Inc (Washington, DC)
- ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, DC metro area.Hybrid work is available.You will ... Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ServiceNow… more
- Digital Management Llc (Washington, DC)
- …Learn more at www.dminc.com About the Opportunity DMI, LLCis seeking a Help Desk Incident Manager to join us. Duties and Responsibilities: Leads response ... to critical incidents to minimize impact and restore normal service as quickly as possible Experienced in prioritizing incidents based on urgency and business… more
- Actionet Inc (Washington, DC)
- A leading IT Solutions Provider is seeking a Desk Side Support Manager in Washington, DC This role demands a proven track record in managing support teams, ... ensuring excellent service delivery, and adhering to ITIL standards. Responsibilities include supervising personnel, developing training for desktop support, and… more
- MyEyeDr. (Washington, DC)
- About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient ... experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem!...our patients. This role reports to the Office General Manager . Some weekend and evening shifts required. The wage… more
- Booz Allen Hamilton (Mclean, VA)
- AI Solution Architect, Senior Manager **The Opportunity**:Technology is no longer just a support function - it's becoming the core driver of how modern enterprises ... and working across CTO organizations, operations, business units, and service delivery teams to drive outcomes* Experience with data...our employment process, please contact the Booz Allen Help Desk by calling ### or sending an email to… more
- Visa Inc. (Ashburn, VA)
- …Visa technical offerings Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads Develop ... Expectation of days in the office will be confirmed by your Hiring Manager . Basic Qualifications 2+ years of relevant work experience and a Bachelors degree,… more
- Actionet Inc (Washington, DC)
- …exceptional end‑user support across all agency locations. This role oversees the Service Desk , AV/VTC operations, and knowledge management functions, ensuring ... Customer Service Delivery Manager | Req#4185 ActioNet...and generating helpdesk reports from ServiceNow. Manage the agency Service Desk , handling over 4,250+ monthly calls… more
- Actionet Inc (Washington, DC)
- …ensure exceptional support across all agency locations. This role includes managing the Service Desk , overseeing AV/VTC operations, and leading a team to deliver ... A leading service management firm in Washington, DC is seeking...should have over 7 years of experience managing federal service desks, strong communication skills, and familiarity with ServiceNow.… more
- Extra Space Storage (Washington, DC)
- As an Assistant Store Manager , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages , a great ... Paid Time Off accrued throughout the year,increasing with years of service . Generous 401(k) match with Traditional and/or ROTH choices. Affordable medical… more
- BrainWorks (Washington, DC)
- …eligible to work in the United States Job Summary: The General Manager oversees all aspects of branch operations, including business development, financial ... departmental channels to promote a highly responsive, safety and service delivery message. Required Skills/Abilities: Minimum 15 years of...MBA. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able… more
- Actionet Inc (Washington, DC)
- …Federal Government Six (6) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies PMP certification ... Overview ActioNet has an opportunity for a Program Manager requiring a Public Trust clearance in the...will work well with a team, exhibit excellent customer service skills, be self-motivated, and seek ways to improve… more
- General Dynamics Information Technology (Washington, DC)
- …of all existing IT equipment. Maintain a strong relationship with the SEC IT Service Desk . Provides timely responses to client and management requests. Support ... to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking...to SEC. Currently; we are seeking a Deskside Support Manager in Washington, DC This manager -level position… more
- Peraton (Washington, DC)
- …Participate in on-call leadership rotations; accept/resolve escalations from the Service Desk as needed. Qualifications Requirements Education Bachelor's ... wireless, remote access, cloud interconnects), drives incident response and service continuity, and ensures compliance with federal standards (FISMA, TIC… more
- Actionet Inc (Washington, DC)
- …Bachelor's degree in computer science/information systems ITIL 4 Certification Help Desk Institute (HDI) Certification - Support Center Manager ServiceNow ... ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the...and manage the day-to-day operations of services, including incident, service requests, and end-user support. The right candidate works… more
