- Kinseth Hospitality Companies (Rock Island, IL)
- …This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager. PHYSICAL DEMANDS: The physical ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... up calls in a efficient, warm and friendly manner. + Ensures guest safety by following established security procedures including fire/tornado procedures, key… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns....problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …phones, delivering guest items (pillow, blankets, roll aways, etc), and providing guest service support. Provides breaks for front desk as needed. . Monitors ... duties may be assigned. . Loads, unloads and delivers guest baggage. . Provides transportation for guests between hotel...lobby, business center and pool area including removing room service trays. KHC POLICIES: Responsible for following all KHC… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …and meet guest needs and requests. + Oversees event set-up and service and ensures guest satisfaction and company standards are followed. + Responds ... perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION and/or… more
- Kinseth Hospitality Companies (Davenport, IA)
- …all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. + Enters daily changes and balances accounts such as … more
- Kinseth Hospitality Companies (Rock Island, IL)
- …may be assigned. + Presents menu, answers questions, and suggestively sells food and service . + Writes order on check or memorizes it. + Relays order to kitchen ... any additional requests and to determine when meal has been completed and ensure guest satisfaction. + Collects money for food and drinks served and accurately makes… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. ESSENTIAL DUTIES ... Other duties may be assigned. + Makes solicitation and service calls in person, through mail/email, and by telephone...records sales calls and activities as required. + Monitors guest satisfaction through follow-up surveys, thank you cards and… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …and equipment needed. + Ensures sufficient banquet staff is present and prepared to service the banquet/meeting. + Ensures that each guest is greeted, served and ... activities of banquet staff during banquets, serves, cleans and provides customer service during meetings and banquets and ensures that food is served promptly… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …of chemicals, cleaning, storage etc. + Plans work schedules to ensure adequate service and within budgeted labor guidelines. + Monitors chemical systems and usage of ... room inventory and updates front desk system. + Ensures guest satisfaction through quick attention to questions, concerns or...problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an… more