- Trustmark (Columbia, SC)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Columbia, SC)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- CACI International (Shaw AFB, SC)
- …**WAN Architecture & Design Engineer** to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support ... on bandwidth and network security incidents. + Act as an on-shift training representative for both contractors and government personnel to include Cisco Switches and… more