- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Richmond, VA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- HCA Healthcare (Richmond, VA)
- …revenue integrity, collections, payment compliance, credentialing, health information management, customer service , payroll and physician billing. We also ... home Inpatient Coding Auditor, you will be responsible for performing internal quality assessment reviews on Health Information Management Service Center (HSC)… more
- Elevance Health (Richmond, VA)
- …required by law. The **Performance Quality Analyst II** is responsible for driving service quality excellence by evaluating the quality of services and ... **Performance Quality Analyst II** **Location:** This role requires associates...enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- City Wide Facility Solutions (Powhatan, VA)
- …manage to client standards and company guidelines and discharge if not meeting service level agreement. + Manage inspections, customer complaints, customer ... solving problems. + Review scope of work and ensure quality assurance per account to retain existing business and...VIP treatment needing attention. + Execute City Wide's New-Start Policy , Customer Compliant Policy , Four… more
- UKG (Richmond, VA)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- CARMAX (Glen Allen, VA)
- …vehicles to and from various locations as requested by Manager + Provide outstanding customer service at all times. + Maintain, repair, and clean CarMax provided ... career should be! **General Summary:** Under general supervision, Associate performs quality inspections, general service repairs, brake repairs, engine repairs,… more
- Bridgestone Americas (Richmond, VA)
- … tasks as required. Pay Range: $15.50 - $23.20 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- EchoStar (Richmond, VA)
- …training and future development + Demonstrating and coaching behaviors that ensure quality customer service + Training existing Installers/Technicians on ... with strong problem-solving abilities, excellent interpersonal skills, and a customer service focus. As a **Field ...on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards… more
- Bon Secours Mercy Health (Richmond, VA)
- …Hospital_** **Job Summary:** The Patient Services Representative is the first line of quality service to our patients and the community. This position will ... Health, we are dedicated to continually improving health care quality , safety and cost effectiveness. Our hospitals, care sites...records accurately and efficiently. This position will provide excellent customer service and may be asked to… more
- Walmart (Richmond, VA)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Richmond, VA)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- JBT Corporation (Richmond, VA)
- …is a leading manufacturer of tray sealing equipment in the food industry, combining high- quality manufacturing with a passion for our people and products to make our ... problem solvers to reliably deliver on our commitment to customer satisfaction. JBT Marel, Proseal brand, is a leading...you come in! We need people who can install, service , and maintain our equipment to keep it running… more
- Eaton Corporation (Sandston, VA)
- …is powering the future of Power Distribution through real world application and customer service . **It's** **time to make connections, get energized, and power ... set of responsibilities. + **Global Perspectives:** Diverse work locations and comprehensive customer portfolios are a required part of the adventure, enhancing your… more
- M. C. Dean (Richmond, VA)
- …to our team members and have a family-oriented culture with primary focus on customer satisfaction, quality and safety. Responsibilities This is a regional ... are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for...The selected candidate will be working as an Commercial Service Technician for MC Dean's Service &… more
- Southern Air, Inc (Mechanicsville, VA)
- …Inc. is a company dedicated to the growth of our employees and excellent customer service . We serve clients throughout the Virginia, West Virginia, and North ... Southern AirCommercial Plumbing Service Manager Mechanicsville, VA 23116 Be part of...of tools and related equipment. + Experience in providing quality , professional customer -related services. + Ability to… more
- TravelCenters of America (Ashland, VA)
- …the potential of the Truck Service department (ie fast and friendly customer service , good product knowledge, up-beat atmosphere, etc.) + Develop a trusting ... company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled...guests; coach and performance manage staff according to company policy + Recruit, hire, train and retain high- quality… more
- Bon Secours Mercy Health (Richmond, VA)
- …Specialties_** **Job Summary:** The Patient Services Representative is the first line of quality service to our patients and the community. This position will ... Health, we are dedicated to continually improving health care quality , safety and cost effectiveness. Our hospitals, care sites...records accurately and efficiently. This position will provide excellent customer service and may be asked to… more