- Drury Hotels (Glen Allen, VA)
- …Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to ... Ranked among Newsweek's America's Greatest Workplaces 2025 BASIC FUNCTION : Provides exceptional service to all guests and potential guests by assisting them in a… more
- Omni Hotels (Richmond, VA)
- …communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, ... + A professional business appearance, attitude, and performance + Prior guest service experience - preferably hotel front office experience + The flexibility… more
- IHG (Petersburg, VA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk/ guest service experience. Some college preferred. Must speak fluent English. ... that may require additional monitoring or follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more
- Omni Hotels (Richmond, VA)
- …guests, as well as the hotel, in order to ensure pleasurable accommodations. The Guest Services Agent assists guests with transporting their luggage to and from ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...+ To be conversant with all hotel promotional programs ( guest related) + Answer Bellman phone + Call taxis… more