- Meta (New York, NY)
- …program and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer … more
- Citigroup (New York, NY)
- Citibank, NA seeks a Business Analytics Lead Analyst for its New York, New York location. Duties: Analyze data to identify customer behavior patterns and ... in Engineering (any), Business Analytics or related field and 1 year of experience as a Business Analytics Senior Analyst , or related position involving… more
- Bank of America (New York, NY)
- Fraud Analytics and Innovation Lead Analyst - Authentication Strategy Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Sun City West, ... forums, and channel partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud risk. + Develop… more
- The Cigna Group (New York, NY)
- …execution of sales and retention strategies. **Summary:** The Sales Market Operations Lead Analyst will be responsible for delivery of Sales Operations ... We are hiring Sales Market Operations Lead Analysts in these markets: + New York/New...our existing businesses by delivering differentiated value for the customer and clients we serve today. + Expand: we… more
- Citigroup (Jersey City, NJ)
- The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems ... designing our digital architecture and ensuring our platforms provide a first-class customer experience . We reimagine client and partner experiences to deliver… more
- OneMain Financial (New York, NY)
- ** Lead Analyst , Credit & Pricing** **Location: (** **Baltimore, MD; NYC) Hybrid** **The Role** This role will have exciting opportunity to learn and drive ... work and leverage general business acumen to understand the customer behavior and develop profitable business strategies in a...or Computer Science is preferred. + 4+ years of experience in complex, data-driven problem solving. Master's or PHD… more
- The Cigna Group (New York, NY)
- …to go into the NYC office two times per month._** The **Provider Contracting Lead Analyst ** serves as an integral member of the Provider Contracting Team ... and reports to the Contracting Manager or Market Lead . This role assists and supports the day to...influence audiences through strong written and verbal communication skills. Experience with formal presentations. + Customer centric… more
- Stryker (Mahwah, NJ)
- + **What you will do:** As our Lead Business Deployment Accounting Analyst , you will supports Stryker's Global ERP implementation program called Accelerate. The ... is mandatory for this position. + 4+ years of experience in finance or accounting + 4+ years of...impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and… more
- American Express (New York, NY)
- …Business Card Members. **Job Description:** As an Analyst on the Digital Customer Growth Marketing team, you will lead and support strategic projects for ... **Description** **You Lead the Way. We've Got Your Back.** With...and powerful backing promise to provide the world's best customer experience every day. And we'll do… more
- Citigroup (Jersey City, NJ)
- …to lead the technical evolution of our proprietary, in-house Customer Relationship Management (CRM) platform. This CRM is a mission-critical application with ... software development, with at least 5 years in a technical lead position. + Proven experience in an architecture-level role, with a strong understanding of… more
- City of New York (New York, NY)
- …for engineering permits and water quality in building plumbing ( lead and disinfection/corrosion control). - Independently conduct provide scientific research ... for program improvement and enhancement - Provide technical assistance and customer service to permit applicants and permitted entities, conducting research,… more
- Molina Healthcare (Yonkers, NY)
- …of an overall Zero Trust methodology. We are looking for functional and technical lead with strong experience in Identity Access Management (IAM) with strong ... Platform, Privileged Access Management (PAM), Identity Governance and Administration, Customer Identity and Access management, Federation, and Multi-Factor Authentication.… more
- Guardian Life (New York, NY)
- …protection of the data supporting Guardian's critical business and analytics processes. The Customer Data Analyst is a critical role responsible for helping ... guardianlife.com. As part of Guardian's strategy to Wow the Customer , Reimagine Mutuality, and Unleash what's possible; we are...able to take ownership for their decisions, whether they lead to success or failure. **You Will:** + Enforce… more
- Forrester (New York, NY)
- …leadership of teams. Alternatively, at least 10 years' experience as a research analyst or consultant lead with project experience in data and AI ... culture of collaboration across our research, sales, product, and customer success teams. The Principal Analyst has...to promote visibility for this research. + Drive and lead key Forrester Wave (TM) and Landscape reports. +… more
- Forrester (New York, NY)
- …above) of practitioners. Alternatively, at least 10 years' experience being a research analyst , product management lead , or consultant lead with project ... culture of collaboration across our research, sales, product, and customer success teams. The Principal Analyst has...to promote visibility for this research. + Drive and lead key Forrester Wave (TM) and Landscape reports. +… more
- City of New York (New York, NY)
- …Description PLEASE NOTE THAT ONLY EMPLOYEES PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST TITLE WILL BE CONSIDERED The NYC Department of Environmental Protection ... City. DEP annually collects $3.8B in revenues, primarily through customer billing. These funds support DEP's operations and its...and analytical individual to serve as a senior business analyst in the newly created Office of Performance and… more
- City of New York (New York, NY)
- … to support the sustainability program. Reporting directly to the Sustainability Lead , the Sustainability Analyst will ensure consistency in design deliverables ... Intra-Agency groups, other City Agencies, and key program stakeholders. The Sustainability Analyst reports directly to the Sustainability Lead . PREFERRED SKILLS… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- Forrester (New York, NY)
- …and 3) fostering a culture of collaboration across our research, sales, product, and customer success teams. The Senior Analyst has a strong understanding of ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...**About This Role:** Forrester Research is seeking a Senior Analyst to be a critical member of the research… more
- Mastercard (Harrison, NY)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Senior Analyst , Sales The Sales, Senior Analyst is a key contributor ... to drive business growth and operational excellence across GP segment. The Senior Analyst will: Serve as a strategic partner to CAM executive leads, helping shape… more