- PSEG (Newark, NJ)
- …productive and diverse workforce. This position reports directly to the Senior Director Customer Care. **Job Responsibilities** + Lead, direct and monitor ... Executive council. + Responsible for overall financials and internal controls for Customer Contact . Develop and oversee a $58 million dollar O&M budget; Assure… more
- Capgemini (New York, NY)
- …you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full ... contact center modernization, service operating model evolution, and customer engagement transformation. . Lead multi-disciplinary teams to deliver high-impact… more
- Veolia North America (Paramus, NJ)
- …than 350 locations across North America. **Job Description** **Position Purpose:** The Director of Customer Operations Strategy is responsible for leading and ... strategies of customer operations, ensuring alignment with the company's customer service vision and regulatory obligations. The Director has accountability… more
- Capital One (New York, NY)
- Director , Data Science - Customer Core...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email ... the latest in computing and AI/ML technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- City of New York (New York, NY)
- … Director and BVS leadership to streamline processes, improve customer experience, and implement data-driven improvements and process, and system modernization. ... birth and death certificates. CAU is a fast paced, customer -focused unit that yearly processes about 70,000 requests to...to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office… more
- City of New York (New York, NY)
- …burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in ... will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director . ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Operations (SDO) unit is… more
- Kyndryl (New York, NY)
- …for our employees, our customers and our communities. **The Role** The Customer Partner and Federal Unit Leader has end-to-end responsibility for relationship ... management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and… more
- CUNY (New York, NY)
- Assistant Director of the Rockowitz Writing Center (Academic Resource Center Specialist) **POSITION DETAILS** Hunter College is the largest college in the City ... critical reading and writing to all students enrolled at Hunter College. The Assistant Director of the RWC will support the tutoring programs already in place and… more
- Goddard School (Parsippany, NJ)
- Overview and Compensation A Director at The Goddard School is responsible for managing the program and curriculum. Additionally, the Director may be responsible ... by the franchisee. This is a salaried position. A Director 's salary is based on the School's locale, tuition...managing family communications through social media posts, Kaymbu, constant contact and other channels. Manage new family tours and… more
- Capital One (New York, NY)
- Director , Product Management | Virtual Cards Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ... creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...making an impact? **This role is for a Product Director on the Virtual Card team.** **Virtual cards allow… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... our citywide network of meters and meter reading devices. Bureau of Customer Services serves approximately 836,000 customers and generates more than $4 billion… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... our citywide network of meters and meter reading devices. Bureau of Customer Services serves approximately 836,000 customers and generates more than $4 billion… more
- Capital One (New York, NY)
- …accountable for modernizing our customer offering and applications while solving critical customer pain points. As Director of Product for these teams you ... Director , Product Management- Retail In Person Transactions Product...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- City of New York (New York, NY)
- …and with wide latitude for independent decision-making and judgement, the Bureau of Customer Services seeks a Director for our new Service Termination Unit. ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...The Director will assist the Collections Unit Director in planning, coordinating, and executing the service termination… more
- Allied Universal (New York, NY)
- …and eligibility. **Job Description:** **Allied Universal is hiring a Fire Life Safety Director to oversee a Commercial Building located in the Times Square Area of ... $31.50 - $32.50 / hour + Must exhibit great customer service skills, will be interacting with the general...Universal** is currently looking to hire a **Fire Safety Director ** . The primary mission of the **Fire Safety… more
- Sanofi Group (Morristown, NJ)
- …and new indication launches with actionable, sub-national analytics. + Single point of contact for Customer Facing Capabilities for the Field - Triage and ... **Job Title:** Director , Field Sales Effectiveness-Analytics **Location:** Cambridge, MA Morristown,...analyses** , identifying trends and opportunities across geographies and customer segments using metrics such as call activity, HCP… more
- Mastercard (Harrison, NY)
- …and create new value at multiple levels. * The Verticals team requires a Director to drive measurable customer success by working with solution integrators, ... businesses and governments realize their greatest potential._ **Title and Summary** Director , B2B Partnerships Acceptance Director , B2B Partnerships - Acceptance… more
- Mastercard (Harrison, NY)
- …new value at multiple levels. * The Corporate Solutions team requires a Director to drive measurable customer success by coordinating with internal Mastercard ... businesses and governments realize their greatest potential._ **Title and Summary** Director , Business Development - B2B Partnership Role Overview - B2B Partnership… more
- Mastercard (New York, NY)
- …businesses and governments realize their greatest potential._ **Title and Summary** Director , Product Management, Agentic Commerce Director , Product Management, ... all. Overview The Mastercard Checkout Solutions team is looking for a Director , Product Management, Agentic Commerce to bring Mastercard's flagship agentic commerce… more
- Capital One (New York, NY)
- Director , Product Management, Engineering 360 Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ... creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in… more