- Comcast (New York, NY)
- …to the Senior Manager , Customer Success , we are seeking a Lead Customer Success Manager to oversee a strategic portfolio of accounts ... responsibilities to ensure the retention, growth, and satisfaction of our clients. As a Lead Customer Success Manager , you will serve as a subject matter… more
- Justworks (New York, NY)
- Customer Success and Retention Program Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great ... successful, and empowered from day one. We're hiring a Customer Success & Retention Program Manager...CSMs, Specialists, and Support engage and retain customers. + Lead retention and success programs including: first-year… more
- LiveRamp (New York, NY)
- …service product, and operations to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed, be highly ... able to work collaboratively within cross-functional project teams. **Role Description** The Live/Insights Customer Success Manager is key to ensuring our… more
- Amazon (New York, NY)
- …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on... Management on the Household Essentials team, you will lead a team of Customer Success… more
- Proofpoint (New York, NY)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...the team + Ability to identify company needs for customer initiatives and lead those initiatives across… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through ... engagement and adoption of Persado, serving as the lead day to day contact for Fourtune 500 Enterprise...and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management… more
- CoreSite (Secaucus, NJ)
- …shaping the future of digital infrastructure while nurturing your professional growth and success . Project Manager - Client Services- The Project Manager is ... required to manage multi-market deployments that happen in tandem. The Project Manager will lead and coordinate inter-departmental activities to ensure accurate… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their ... world around us. **Your role and responsibilities** * A Customer Success Manager opportunity in...Streamsets. * Facilitating Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop… more
- Cengage Group (New York, NY)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... coaching of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role...offerings. * Facilitating Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop… more
- IBM (New York, NY)
- **Introduction** A Customer Success Manager Intern (CSM) focused on IBM solutions means a career where you're helping clients fully realize the value of ... clients to invest in IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in IBM has… more
- MongoDB (New York, NY)
- …Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in… more
- LiveRamp (New York, NY)
- …Customer Success team, while sharing best practices in Customer Success + Effectively identify and lead cross-functional initiatives to improve the ... forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling… more
- Cengage Group (New York, NY)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives...+ Strong communication skills, written and verbal to effectively lead teams and engage customers + Ability to collaborate… more
- Amazon (New York, NY)
- Description As a Customer Success Manager , you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, ... experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success , Account Management, Management Consulting and/or relevant… more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... doing** People Leadership + Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Wolters Kluwer (New York, NY)
- …formats and SaaS-based solutions that power decision-making across the healthcare ecosystem. The Lead Product Manager translates customer and market insights ... ** Lead Technology Product Manager ** - Commercial...offerings, including market rationale, ROI projections, and alignment with customer needs and organizational goals. * Lead … more
- Wolters Kluwer (New York, NY)
- . **Role Summary** Lead Technical Product Manager - Lead Technical Product Manager - Generative AI is an impactful individual contributor who transforms ... stories, ensuring development teams have clear, prioritized work that delivers customer value incrementally. This position requires deep technical understanding of… more
- IBM (New York, NY)
- …to life, optimizing performance and business impact. About the role We are seeking a Team Manager , Sales Campaigns & Lead Engine Programs to lead a team of ... you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely...generate demand for our prioritized products and solutions. We lead the Go to Market (GTM) strategy and partner… more
- IQVIA (New York, NY)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... all without having to pick up the phone. Platform Success is a diverse group of problem solvers with...they're running across the operating system. **Role:** The Account Manager , Platform Services is a strategic partner to our… more