- TTEC (Dover, DE)
- …experience being just average or an exceptional one. You'll report to the Training Manager . In this role, you'll impact your team and learners through managing the ... can be confident in providing the highest level of service possible whether through voice, chat or email interactions....the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it… more
- Sumitomo Pharma (Dover, DE)
- …seeking a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an understanding ... technical support in highly regulated or pharmaceutical/biotech facilities. A strong customer service mindset is the key to succeeding in this role. This person… more
- Capital One (Dover, DE)
- Manager , Travel Service : Velocity Black (Remote) Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and ... help elevate others through their career in the customer service and concierge space to the next level This...worked. Remote (Regardless of Location): $115,200 - $131,500 for Manager , Concierge Specialist Richmond, VA: $115,200 - $131,500 for… more
- Fujifilm (Dover, DE)
- **Position Overview** The District Manager will report to the Regional Support Manager and be responsible for planning and directing equipment installation and ... based within an assigned territory. Manage day-to-day activities of Field Service Technician (FST), to meet internal and external customer expectations. The… more
- Southern States Cooperative, Inc (Milford, DE)
- Job Description General Summary Manage the service department and staff to ensure the highest level of customer satisfaction. Essential Job Functions + Oversee the ... appearance and organization of the service department and associated outside areas. + Interact with...to ensure a positive experience. + Continuously refine the service department processes to enhance experience by the customer.… more
- Centene Corporation (Dover, DE)
- …quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/ service plans for long-term care members and ... for the best outcome + Assists with developing ongoing long-term care plans/ service plans and works to identify providers, specialist, and/or community resources… more
- Vontier (Dover, DE)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... client accounts. You will work closely with internal teams to ensure that service level agreements (SLAs) are met and operational metrics, including response time,… more
- Highmark Health (Dover, DE)
- …quality reports, and advice and improvement recommendations to management along all service lines. Manager is required to understand and communicate complex ... and quality coding from discharge to final bill generation and resolution. The manager must maintain advanced knowledge of revenue cycle processes to aid in the… more
- NTT America, Inc. (Dover, DE)
- …and management and control changes to standard operating procedures. + Facilitate service delivery audits and assist in the implementation of audit recommendations. ... + Track and analyze KPIs to evaluate service delivery performance and identify areas for improvement. + Ensure compliance with regulatory requirements, industry… more
- Fujifilm (Dover, DE)
- …solutions to complex service issues + Maintain close communication with Technical Service Manager , Regional Service Manager , and the Technical ... and effective problem resolution + Communicate technical issues to the Technical Service Manager and technical support group + Perform related duties as assigned… more
- Fujifilm (Dover, DE)
- …area with the assistance of technical support, as directed by the Area Service Manager . **Company Overview** At FUJIFILM Healthcare Americas Corporation, we're ... and reputation of HCUS. + Performs other duties as assigned by the Area Service Manager . + Comply with all applicable US Food and Drug Administration (US FDA)… more
- AutoZone, Inc. (Smyrna, DE)
- …standards in the absence of the Store Manager or Commercial Sales Manager . + **Customer Service Leadership** - Ensure customers receive WOW! service ... **Job Description** AutoZone's store teams are the frontline of WOW! customer service , ensuring that customers find the right parts and solutions for their… more
- American Express Global Business Travel (Dover, DE)
- …innovative solutions to enhance productivity & improve traveller/caller experience during service fulfillment. + The Client Manager will establish partnerships ... collaborative culture where your voice is valued. The Global Client General Manager is focused on client satisfaction, creating strategic initiatives and retention… more
- Flynn Wendy's (Denton, MD)
- …Candidate** , you have **three years experience working as a restaurant general manager ** at quick service restaurant with a heavy drive-thru operation (Wendy's, ... Play like a Champion, and Win as One. **General manager :** **Quality is our Recipe** here at Wendy's. And...to provide customers with great-tasting food, but also with service that puts a smile on their faces and… more
- Cayuse Holdings (Dover, DE)
- …and solutions are addressed promptly to maintain service continuity and meet Service Level Agreements (SLAs). The Technical Manager is responsible for system ... **Overview** **The Work** The Senior Technical Manager serves as the primary technical liaison between...technical aspects of the project align with operational and service delivery goals. + Other duties as assigned. **Qualifications**… more
- Ensono (Dover, DE)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, ... The Mainframe Technical Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: + Building strong client… more
- JB Hunt Transport (Dover, DE)
- …(Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, Transportation/Logistics **Job ... meeting with executive decisions makes to discuss the DCS service offerings. This position is the primary owner of...activities and responsibilities involved in selling a product or service . + Ability to analyze customer activities, profiles and… more
- Walgreens (Centreville, MD)
- …questions to ensure a positive patient experience. + Models and shares customer service best practices with all team members to deliver a distinctive and joyful ... that show care (eg, greeting, eye contact, courtesy, etc.) and Walgreens service traits (eg, demonstrating curiosity to identify needs and proactively helping,… more
- Ralliant (Dover, DE)
- …Permanent Resident required. + 2+ years of account executive and/or account manager service sales experience required. Calibration Electronic Test & Measurement ... Executive to join our commercial sales team for Tektronix's Service organization in the Americas. You will be responsible...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Walgreens (Centreville, MD)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service ,… more
