- Insight Global (Belcamp, MD)
- …The Desktop Support Analyst is responsible for resolving all tier-2 support incidents and requests, including those impacting or involving end-users. The Analyst's ... primary responsibility is to follow best practices to find secure, agile, flexible, and reliable solutions that support the company's growing environments. Additionally, the Analyst must be able to manage the complex software and hardware requirements often… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School Diploma ... Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds ( Onsite ) Position Overview: The Service Desk Incident Manager oversees… more
- H&R Block (Edgewood, MD)
- …in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also ... + Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and...as necessary + Lead the office from the front desk , providing phone coverage and engaging with clients to… more
- Alaka'ina Foundation Family of Companies (Aberdeen, MD)
- …+ Knowledge of DoD Cybersecurity requirements. + Knowledge of and experience with help desk support and operation. + Knowledge of networking and network-based ... to geographically dispersed base support locations. DESCRIPTION OF RESPONSIBILITIES: + Provide onsite Program Management at APG, MD during normal duty hours and… more
- Textron (Hunt Valley, MD)
- …plans for resolution of problematic issues in coordination with local leadership, company desk procedures, and provide guidance on how to avoid similar situations in ... of customers' requirements and special trade programs **This position is full\-time onsite \.** **How We Care** At Textron Systems, our talented people make us… more