- ASM Research, An Accenture Federal Services Company (Salt Lake City, UT)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Salt Lake City, UT)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Salt Lake City, UT)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- University of Utah (Salt Lake City, UT)
- …Demonstrated human relation and effective communication skills also required. Quality assurance experience in a customer service or health care ... Details **Open Date** 05/09/2024 **Requisition Number** PRN38505B **Job Title** PS Quality Assurance Analyst **Working Title** Quality Assurance Analyst… more
- NRG Energy, Inc. (Lehi, UT)
- …feedback. + Monitor and evaluate inbound chat interactions for quality assurance , ensuring compliance with company policies and customer service ... and future! We are seeking a detail-oriented and experienced Quality Assurance Supervisor to oversee and enhance...verbal communication skills. + Experience with quality assurance tools, AI sentiment analysis, or customer … more
- Deloitte (Salt Lake City, UT)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Salt Lake City, UT)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Salt Lake City, UT)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Salt Lake City, UT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Wolters Kluwer (Draper, UT)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...company policies and industry regulations. + Implement and monitor quality assurance standards. + Serve as a… more
- TTEC (Salt Lake City, UT)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Salt Lake City, UT)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (Salt Lake City, UT)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
- EnviroTech Molded Products, Inc. (Salt Lake City, UT)
- …accordance with company and regulatory requirements. + Collaborate with production, engineering, and customer service teams to address quality concerns and ... Molded Products is seeking a detail-oriented and highly skilledQuality Technicianto support our quality assurance and quality control processes. The ideal… more
- Deloitte (Salt Lake City, UT)
- …You will leverage your quality engineering craftsmanship across multiple quality assurance disciplines and modern frameworks, consistently demonstrating your ... quality , outcome-focused solutions. The ideal candidate will have a background in quality assurance , test automation, and an understanding of modern testing… more
- CVS Health (West Jordan, UT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Taylorsville, UT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Keurig Dr Pepper (Salt Lake City, UT)
- …They will have a thorough understanding of formulation, specifications, manufacturing processes and quality assurance and will partner with key internal teams in ... cover the Eastern or Mideastern USA. This position, through customer -focused activities related to quality and manufacturing,...the areas of Customer Service , R&D, Licensing, Consumer Affairs, and… more
- BH Inc. (Salt Lake City, UT)
- …mindset, efficiency, pride in their work, safety-consciousness, and a commitment to great customer service . As a Site Quality Manager, you will ... judgment required. + Willingness to travel frequently. + Considerable knowledge of quality assurance practices and procedures. At BHI, we are more than just a… more
- Lumen (Salt Lake City, UT)
- …responsible for designing, developing, and optimizing IT architecture solutions that ensure high- quality , reliable service assurance for telecom operations. ... **Architectural Leadership:** Develop and maintain scalable IT architecture to support service assurance across network operations, ensuring seamless monitoring,… more