- Ralliant (Charleston, WV)
- … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
- Ralliant (Charleston, WV)
- …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused… more
- Ralliant (Charleston, WV)
- …of post-sales customer support functions, including quotes, contract extensions, and customer re- engagement . + Respond to inbound leads generated through all ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
- Wilson Language Training (Charleston, WV)
- …effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness ... educators. + Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings in alignment… more
- Dodge Construction Network (Charleston, WV)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
- Coinbase (Charleston, WV)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Norstella (Charleston, WV)
- Project Manager / Senior Project Manager , Patient Engagement and Recruitment Company: Citeline Location: Remote, United States Date Posted: Nov 6, 2025 ... As a Project Manager / Senior Project Manager , Patient Engagement and Recruitment, you will...projects and ensuring the delivery of solutions that drive customer success and internal alignment. You will operate as… more
- Sharecare (Charleston, WV)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Rubrik (Charleston, WV)
- … to achieve faster customer adoption, time to value, and overall customer engagement and satisfaction. CEMs drive product enhancements and manage escalations ... challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role...+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities… more
- ISC2 (Charleston, WV)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- UKG (Charleston, WV)
- …at least one annual business review covering adoption, support, and roadmap content. * Customer Engagement : Increase customer engagement by driving ... and challenges. **About the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team. In this role, you will work closely with… more
- NTT America, Inc. (Charleston, WV)
- …team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing customer expectation + Credibility ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design… more
- Walgreens (Charleston, WV)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Navient (Charleston, WV)
- …the customer journey and executing lifecycle campaigns that drive deeper engagement , retention, and customer lifetime value across Earnest products. + You ... below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- Concentrix (Charleston, WV)
- Job Title: Supplier Delivery Manager - Remote Job Description The Supplier Delivery Manager supports an existing customer base to cultivate and build strong ... customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement . This role is responsible for developing an… more
- System One (Charleston, WV)
- Affiliate Marketing Manager **Employment Type:** Contract/Temp **Date Posted:** 8/12/2025 **Location:** Remote (Based in the US) **Pay Range:** Negotiable **Job ... Number:** JO-2508-2702 **Primary Function** The Affiliate Marketing Manager is responsible for day-to-day program execution and performance management of Quill's… more
- Walgreens (Charleston, WV)
- …effectively, and enhances patient experience. Manages pharmacy staff performance and engagement . Ensures the professional development of pharmacy staff by overseeing ... ensure a positive patient experience. + Models and shares customer service best practices with all team members to...the unique communities we serve as requested by Store Manager , Healthcare Supervisor, or District Manager . Operations… more
- AutoZone, Inc. (Cross Lanes, WV)
- …employees to excel in their roles and enhance productivity. + Communication & Customer Engagement + Ensure clear and effective communication within the team. ... **Job Description** AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their… more
- Sanofi Group (Charleston, WV)
- **Job Title:** Community Relations and Education Manager **Location** : Remote/Field Based (Philadelphia, PA, Charleston, WV, Pittsburgh, PA) **About the Job** Join ... highest unmet needs. Sanofi's **Hemophilia Community Relations and Education Manager ** is expected to possess a high level of...expected to possess a high level of clinical and customer knowledge, have experience with both field and headquarter… more
- Verint Systems, Inc. (Charleston, WV)
- At Verint, we believe customer engagement is the core of...member of Professional Services, the role of the Program Manager is to serve as a customer ... every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire… more
