- Robert Half Office Team (Fort Worth, TX)
- Description We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 ... marketing efforts as assigned. * Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction. Requirements *… more
- U-Haul (Grand Prairie, TX)
- …for someone who enjoys being part of a team, provides outstanding customer service , is results-oriented and wants to work in a fast-paced environment where each ... you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and...phone etiquette, Word and email + Proficient in customer service , time management and multitasking U-Haul Holding Company, and… more
- Omni Hotels (Fort Worth, TX)
- …Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and ... invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for… more
- Molina Healthcare (Fort Worth, TX)
- …Experience designing, implementing, monitoring, and evaluating metrics that measure call center agent productivity. * Working knowledge of medical/pharmacy ... DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have access… more
- Humana (Fort Worth, TX)
- …Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have ... is uniquely positioned to put those customers at the center of everything it does. The MarketPoint Career Channel...to life: deliver on the fundamentals, differentiate through exceptional service , and grow by expanding our reach and impact.… more
- Marriott (Grapevine, TX)
- …Rooms & Guest Services Operations **Location** Gaylord Texan Resort & Convention Center , 1501 Gaylord Trl, Grapevine, Texas, United States, 76051VIEW ON MAP ... **Position Type** Non-Management **POSITION SUMMARY** Provide personalized and detailed guest service assistance to VIP guests throughout their stay offering smooth… more
- Cinemark (Frisco, TX)
- …assigned by Supervisor and upper management Requirements: + One year of customer service experience in a fast-paced call center environment preferable + Strong ... to make unforgettable experiences. Role Summary: A Guest Services Agent primary responsibility is to answer inbound calls and...Must be available to work schedules during the call center hours of operation, including nights, weekends and holidays… more
- Fresenius Medical Center (Irving, TX)
- …Assists in collecting information for infection control audits. + Acts as a change agent for infection control practices within clinic. Under the direction of the CM ... national certification or state specific certification as defined by Center for Medicaid/Medicare Services (CMS)Allappropriatestatelicensure,education,andtraining(ifany) required. + Demonstrated commitment… more
- Molina Healthcare (Fort Worth, TX)
- …that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers, ... with business goals to enhance member satisfaction, workforce productivity, and service quality. + Establish governance, key performance indicators, and service… more
- Insight Global (Irving, TX)
- …as a Business Analyst with Salesforce Service Cloud CRM in a customer service or contact center environment. * 4+ years in customer experience in a ... working in Agile, Jira, Confluence. * Experience integrating CCaaS with Salesforce Service Cloud to streamline agent workflows. * Familiarity with Salesforce… more
- Avanade Inc. (Irving, TX)
- …ecosystem. Architect modern contact center solutions using Microsoft Contact Center Platform, Dynamics 365 Customer Service , D365 Copilot, Azure ... to join our growing team focused on delivering next-generation, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront… more
- Insight Global (Irving, TX)
- …* Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives. * Partner with Product Leads (CCaaS, ... WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. * Establish and operationalize automation… more
- Wells Fargo (Irving, TX)
- …working with Dialogflow CX. + Proven experience of working on Contact Center technologies, specifically support of self- service and routing solutions + ... Consultant to support our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience for our new Wells… more
- Wells Fargo (Irving, TX)
- …education **Desired Qualifications:** + Proven experience of working on Contact Center technologies, specifically support of self- service and routing solutions ... **onsultant** to support our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience for our new Wells… more
- Texas Health Resources (Fort Worth, TX)
- …standardization, automation, and best practices to improve efficiency. Acts as a change agent , implements improvement for service and RC performance with focus ... Monday - Friday; 8:00a-5:00p; Texas Health Fort Worth is an 851-bed, Magnet-designated, full- service hospital that has served the Fort Worth community since 1930. We… more
- The Hartford (Frisco, TX)
- …acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new ... Primary Casualty and Excess Casualty Wholesale underwriting teams. The individual focuses on service experience & book of business management, while also acting as a… more
- HCA Healthcare (Lewisville, TX)
- …City Lewisville is a Level III Trauma Center and a Primary Stroke Center . Excellent customer service and patient safety are our top priorities. We have ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...and safety needs, the planned procedure, and the anesthetic agent used. The RN will communicate and educate the… more
- HCA Healthcare (Lewisville, TX)
- …City Lewisville is a Level III Trauma Center and a Primary Stroke Center . Excellent customer service and patient safety are our top priorities. We have ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan + Retirement readiness...and safety needs, the planned procedure, and the anesthetic agent used. The RN will communicate and educate the… more
- Vistra (Irving, TX)
- …issues **Education, Experience, and Skill Requirements** *2 + years call center experience *Good problem-solving skills *Excellent customer service skills ... online. **Job Summary** This position is responsible for providing frontline customer service and support for prospective and existing customers. Issues may be… more
- CDM Smith (Fort Worth, TX)
- …and make a lasting difference in the world. We deliver legendary service and smart solutions for environmental and infrastructure challenges, creating an unmatched ... design of suppression system (wet-pipe, dry-pipe, preaction, deluge, foam, clean agent ), fire alarm/mass notification system, smoke control system, fire pumps, water… more