- TEKsystems (Troy, MI)
- …individuals who love helping people + Previous customer service or retail experience + Call center or financial institution experience is a plus + Strong ... Position Details: Member Service Representative ( Call Center - Credit Union) Schedule: + Five days/week, 8 hours/day + Two days off per week (one weekend day +… more
- Trinity Health (Farmington Hills, MI)
- …of education and experience. Experience in a complex, multi-site environment preferred. Previous service/ call center experience with the ability to respond to ... service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent… more
- Vibe Credit Union (Novi, MI)
- …Essential Duties + Team Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular team meetings ... knowledge. + Operations Oversight: + Monitor and manage daily call center operations to ensure efficient handling...related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due… more
- Comerica (Farmington Hills, MI)
- …School Degree/GED + 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, or Call /Contact Center + 2 Years Experience navigating ... contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction...and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment… more
- PNC (Clarkston, MI)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail branch organization, you will be based in ... guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching… more
- Henry Ford Health System (Troy, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... Principal Duties and Responsibilities: + Handles multi-channel activity, in a busy call center , from physicians, patients and other customers to assure… more
- Henry Ford Health System (West Bloomfield, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. EDUCATION REQUIRED: + High school diploma or… more
- Vibe Credit Union (Novi, MI)
- …/member service is advantageous + Familiarity with lending practices preferred + Call Center experience preferred + Skills/Abilities + Strong organizational ... for suspicious activities and implementing security protocols to protect members' financial information. + Research and Problem-Solving: + Research and resolve fee… more
- TEKsystems (Troy, MI)
- …as well as the ability to handle all calls in a professional manner. Skills customer service, call center , data entry, mortgage, insurance, flagstar bank, ... teleperformance, dialog direct, concentrix, macys, starbucks, target, publix Top Skills Details customer service, call center ,data entry Additional Skills &… more
- AbbVie (Rochester, MI)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- Sedgwick (Southfield, MI)
- …service experience or equivalent combination of education and experience required. Inbound call center experience preferred. **Skills & Knowledge** + Excellent ... a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Caring Starts with You-Let's Make...claim notes on all calls, resolving issues with one call /one person response, and directing calls to appropriate escalation… more
- PNC (Troy, MI)
- …Skills** Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales ... As a Relationship Manager in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed sales goals and business… more
- Trinity Health (Livonia, MI)
- …services provided by the hospital. The Scheduling Representative position is a team-based, call center role. The candidate must display our Trinity Health ... verifying insurance eligibility & accurately identifying & collecting patient financial responsibility. Handles complex scheduled events, including high dollar… more
- Raymond James Financial, Inc. (Southfield, MI)
- …sufficient to assess client issues and accurately provide resolutions. + Operating call center software applications. + Communicate information orally and in ... **Responsibilities:** + Processes financial transactions accurately. + Assist with various requests...matters to colleagues, as necessary. + Carry out standard customer service activities and handle simple customer … more
- Actalent (Troy, MI)
- …The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, ... contract employees, clients and internal partners. This is a customer -facing role that will require ongoing support of customer interactions, problem resolution,… more
- Corewell Health (Clarkston, MI)
- …(patients, family members, referring physicians/specialists, etc.), while striving to exceed customer expectations. + Assist in meeting operational, financial , ... with hospital, payor, and regulatory standards. + Participate in on- call and weekend coverage, as required by the Department....the hospital is a 1,101-bed major academic and referral center with Level I adult trauma and Level II… more
- Raymond James Financial, Inc. (Southfield, MI)
- …skills sufficient to assess client issues and accurately provide resolutions. + Operating call center software applications. + Uses clear and effective verbal ... matters to colleagues, as necessary. + Carry out standard customer service activities and handle customer inquiries....out standard customer service activities and handle customer inquiries. + Conduct data entry and transaction processing… more
- Otis Elevator Company (Farmington Hills, MI)
- …a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible ... billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more