- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... personnel to expedite and/or trace missing or delayed shipments. + Work with Customer Service Team to attain serviceability improvement and process enhancements.… more
- Robert Half Accountemps (West Henrietta, NY)
- Description We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New ... * Working knowledge of Microsoft Excel, Oracle, and NetSuite. * Excellent customer service skills with an ability to resolve inquiries professionally. * Ability… more
- Patterson Companies, Inc. (Rochester, NY)
- …that they build a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II ), you ... in order to recommend specific products and/or solutions. + The Customer Service Representative may perform other duties as assigned **Additional… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in ... well as part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...in a professional, self-directed manner to ensure and promote customer satisfaction and retention. Key Functions and Expected Performances… more
- University of Rochester (Brighton, NY)
- …diploma Required + 1 year related work experience in an administrative office or customer service field REQUIRED + or an equivalent combination of education and ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …and 2 years of related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of education and ... experience + Customer Service , Control Center, and Emergency response experience required **KNOWLEDGE, SKILLS AND ABILITIES** + Skills with typing/keyboarding… more
- University of Rochester (Gates, NY)
- …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's ... staff, collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge… more
- University of Rochester (Rochester, NY)
- …QUALIFICATIONS: + High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and ... experience required. + Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and… more
- University of Rochester (Rochester, NY)
- …of leadership experience. Preferred **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills Required + Medical Terminology, experiences with ... the Office Manager and will also work in collaboration with the Administrator II , Nurse Manager, Medical Director, Director of Operations and health providers. The… more
- Robert Half Accountemps (Rochester, NY)
- …York. This role focuses on resolving past-due invoices efficiently, providing outstanding customer service , and minimizing financial risk for the organization. ... Description We are looking for a dedicated Recovery Representative - Accounts Receivable (Tier II )...adhering to company standards and guidelines. * Provide exceptional customer service to both internal and external… more
- Robert Half Accountemps (Rochester, NY)
- …our team in Rochester, New York. In this role, you will handle critical customer service tasks while focusing on resolving returned banking items and protecting ... Description We are looking for a dedicated Recovery Representative I (Tier II ) to join...in a timely and accurate manner. * Deliver exceptional customer service to both internal and external… more
- Robert Half Accountemps (Rochester, NY)
- …on resolving past-due invoices in a timely and accurate manner, balancing exceptional customer service with effective collections. This is a long-term contract ... Description We are looking for a dedicated Recovery Representative to join our Accounts Receivable team in...disputes to ensure accurate financial outcomes. * Provide attentive customer service to both internal and external… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides excellent customer service to patients, employees, and guests. Responsible ... in a clean and welcoming environment. **ESSENTIAL FUNCTIONS** + Provides excellent customer service to all customers. + Creates a warm and welcoming atmosphere.… more
- University of Rochester (Rochester, NY)
- …+ Performs duties and achieves and maintains proficiency in the provision of excellent customer service , accuracy of data, and efficiency of work. + Coordinates ... department-specific work, including orientation to department and hospital, registration process, and customer service . + Acts as information resource for all… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more
- University of Rochester (Rochester, NY)
- …**MINIMUM EDUCATION & EXPERIENCE** + High School Diploma Required + 1 year of customer service experience. Required + Or equivalent combination of education and ... services including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the… more