- Rochester Regional Health (Rochester, NY)
- JOB_22061 - Patient Service Representative Job Title: Patient Service Representative Location: Unity Hospital Hours Per Week: Full Time and Part ... Time Schedule: Days and Evenings/Weekends SUMMARY: As a Patient Service Representative , you are the warm and friendly point of contact for visitors,… more
- Oak Orchard Health (Brockport, NY)
- Patient Service Representative Brockport, NY (http://maps.google.com/maps?q=300+West+Avenue+Brockport+NY+USA+14420) Job Type Full-time Description Do you ... Sick time, Personal Days, Floating Holidays, and Company paid holidays! The Patient Service Representative provides customer service to all customers,… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Patient Representative Department: Clinic Float Location: Canton Potsdam Clinics (Must be willing to travel to different clinic locations) Hours Per ... collaborates with leadership to resolve issues and ensure quality patient care and customer service . + Adheres...and ensure quality patient care and customer service . + Adheres to all organizational policies, procedures, protocols,… more
- The Cigna Group (Rochester, NY)
- Express Scripts is currently seeking a Customer Service Senior Representative . In this exciting and challenging role as a Customer Service Senior ... + Complete all nurse assignments for patients, reschedules visits based on patient availability, staff new patients with appropriate nurses, and proactively monitors… more
- Bump Boxes (Rochester, NY)
- …Care + Medical Office + Healthcare background + CPAP and Oxygen experience Customer Service Representative Duties: + Welcome patients in person and over the ... established Rochester, NY Durable Medical Equipment company offers quality service , quality equipment and great follow up care to...phone, as well as maintain patient charts, process patient orders, create delivery… more
- University of Rochester (Rochester, NY)
- … Patient Interaction: Greet and register patients, schedule appointments, and accurately enter patient data. + Customer Service : Be the first point of contact ... equity considerations._ **Responsibilities:** Are you passionate about providing top-notch customer service in a healthcare setting? Do you thrive in a fast-paced,… more
- University of Rochester (Rochester, NY)
- …record and patient access and revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy ... Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100120 University Health Service Work Shift: UR - Day (United States of America) Range: UR URCB… more
- University of Rochester (Rochester, NY)
- …record and patient access and revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy ... equity considerations._ **Responsibilities:** GENERAL PURPOSE Performs functions associated with patient information processing for ambulatory care visits. Completes the… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services ... submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
- University of Rochester (Rochester, NY)
- …services including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services ... processing and updating of sensitive and confidential information, resolves patient access issues within limits and works with confidential...timely manner to ensure highest quality and quantity of service is provided at all times. + Based on… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient /customer friendly manner. Facilitate work flow in the department by supporting ... **ESSENTIAL FUNCTIONS** + Greets patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and… more
- University of Rochester (Rochester, NY)
- …for patients, visitors and staffs. Functions as the main resource for patient and visitor information and assistance. General duties include assisting patients and ... visitors, patient information, wayfinding, transporting outpatients and visitors throughout the...line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations… more
- University of Rochester (Rochester, NY)
- …Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls to the appropriate party. + Answers incoming calls in a timely ... office to acquire necessary information to submit prescriptions to the patient 's insurance for approval including prior authorization, and helps enroll patients… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Business Office Representative Department: Location: Hours Per Week: Schedule: Sign-On Bonus: SUMMARY: Ensure full reimbursement is received by RRH for ... including accessing clinical documentation and authorization details. + Respond to patient complaints by researching coverage and claim processing to ensure the… more
- University of Rochester (Rochester, NY)
- …entering patient data. **Our work is focused on:** **Customer Service :** When patients have questions, Outpatient Access Specialists are the front-line problem ... solvers and determine the appropriate solution or direction for the patient . **Communication:** Outpatient Access Specialists coordinate appointments to other clinic… more
- University of Rochester (Rochester, NY)
- …clinic preparation, including but not limited to, activities associated with provider calendaring, patient scheduling, coordinating patient care and the flow of ... patient information for the optimization of patient outcomes. Monitors and ensures all functions in the...as Flowcast), and electronic medical records + Demonstrated customer service skills The University of Rochester is committed to… more
- University of Rochester (Rochester, NY)
- …not limited to time and calendar management while optimization of provider patient schedule, coordination of patient care and information/data support. Provides ... letters of correspondence related to appeals on denied claims, billing and patient communications. + This includes compiling all necessary information and drafts for… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services ... submits, processes and updates sensitive and confidential information. Resolves patient access issues within limits and works with confidential...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
- University of Rochester (Rochester, NY)
- …not limited to, providers' time and calendar management while optimizing provider patient schedule, coordination of patient care and information/data support. ... execute and/or delegate follow up actions based on provider's patient notes. - With training and ongoing provider support,...and all necessary paperwork is completed. - Other clinic service tasks as assigned: May travel to off-site clinic… more
- Fresenius Medical Center (Rochester, NY)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more