- Figure Lending (Charlotte, NC)
- …customer issues to ensure swift, effective resolution. This role plays a key part in delivering outstanding customer service while collaborating with ... Series D Announcement About the Role We are seeking a results-driven, customer -focused Team Manager to lead a team of up to 18 Customer Success Associates… more
- BIC Corporation (Charlotte, NC)
- …hour) + Deliver weekly labor management analyses to optimize profitability and customer service + Drive operational excellence through continuous improvement and ... creating ingeniously simple and joyful products that are a part of every heart and home.As a member of...that encourages feedback, adaptability, and a strong focus on customer experience + Lead multi-site inventory and… more
- NetFoundry (Charlotte, NC)
- …of sales opportunities through the Tech Validation stage of the sales cycle. Lead technical discovery sessions to fully understand customer requirements, use ... and the value of NetFoundry platform towards the customers use cases/pain points Lead RFx responses Align with key customer /partner and internal stakeholders on… more
- ALBEMARLE (Charlotte, NC)
- …performance metrics. + Quantify cost of risk, cost avoidance, and mitigation ROI as part of executive dashboards. + Lead executive reporting on spend, savings, ... responsible for strategic supplier relationship management, procurement risk mitigation, service optimization, and cost leadership in logistics procurement. The… more
- Capco, a Wipro Company (Charlotte, NC)
- …experience across the ecosystem of banking and non-bank segments, products, customer experiences, and infrastructure has strengthened our reputation for providing ... enhanced operational performance, reduced risk, accelerated change, or transformed customer experience, our goal is to help them emerge...as a key leader to clients and colleagues + Lead and mentor others to grow in their careers… more
- Principal Financial Group (Charlotte, NC)
- …Acceptance team. In this role, you'll collaborate closely with Sales and Service teams to assess and evaluate retirement plan proposals, ensuring competitive and ... revenue and client satisfaction. + Identify market trends and lead efforts to develop and implement improved processes through...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
- Treasury Wine Estates (Charlotte, NC)
- …for the creation of designs from brief through to final artwork required to service the Marketing Team. They will have a passionate, proactive approach to producing ... quality creative assets that are tailored for channels or customer segments and deliver the required brand tone and...Custodian of brand tone and visual identity + Support Lead Designer in embedding a culture of creativity within… more
- Burlington (Gastonia, NC)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- PrimeFlight Aviation Services (Charlotte, NC)
- **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT LEAD TODAY!** The Customer Service Agent Lead supervises and ... performance monitoring. **WHAT IT'S LIKE TO WORK AS A CUSTOMER SERVICE AGENT LEAD ** +...life insurance, paid time off, growth opportunities, and more _(* part -time benefits may vary)_ + We are committed to… more
- UGI Corporation (Charlotte, NC)
- …Diploma or Equivalent; Associate/Bachelors degree preferred. + Three to five years customer service experience in a contact center environment. AmeriGas Propane, ... Customer Experience Lead Location: Charlotte, NC,...denied hire on that basis. Nearest Major Market:Charlotte Job Segment: Behavioral Health, Substance Abuse, Healthcare, Customer Service… more
- Coinbase (Charlotte, NC)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- The Childrens Place (Charlotte, NC)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Charlotte, North Carolina **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Honeywell (Charlotte, NC)
- As an Operations Lead here at Honeywell you will be an integral part of our Services Organization. This role will be responsible for overseeing operations in the ... our in-house repair facility, and coordinating with repair vendors and outsourced service providers. The ideal candidate will ensure the efficiency and effectiveness… more
- PrimeFlight Aviation Services (Charlotte, NC)
- …speaking) + 5 years of customer service experience + 2 years of Customer Service Lead + Knowledge of the Aviation Industry + Ability to access ... **Description** **WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!** The...life insurance, paid time off, growth opportunities, and more (* part -time benefits may vary) + We are committed to… more
- Coinbase (Charlotte, NC)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- PNC (Charlotte, NC)
- …have an opportunity to contribute to the company's success. As a Product Manager Lead within PNC's Retail Lending organization, you will be based in Pittsburgh or ... remotely, at the manager's discretion. As a Product Manager Lead you will have an exciting opportunity to work...to transform our credit card capabilities, data platform and customer experience for our customers. You will have end… more
- POWER Engineers (Fort Mill, SC)
- …Client or Owner's Engineer field and engineering personnel + Provide excellent customer service by developing and maintaining professional and respectful client ... ** Lead P&C Commissioning Engineer** Location **Freeport** Secondary Locations...where our field teams operate safely, delivering excellent technical service , leading to a high degree of client satisfaction.… more
- Tractor Supply Company (Lake Wylie, SC)
- …the execution of operational, sales, and merchandising objectives by providing outstanding customer service . This position is also responsible for promoting a ... Team Lead , Petsense **Overall Job Summary** This position is...and accurately; and to provide the highest level of customer service . + Team members must have… more
- USAA (Charlotte, NC)
- …demands. This lead position focuses on maximizing system uptime, enhancing service performance, and minimizing the potential for service disruptions. The ... impactful. **The Opportunity** As a dedicated IT Availability Management Lead you will play a critical role for ensuring...service culture. When you join us, you'll become part of a thriving community committed to going above… more
- Michaels (Rock Hill, SC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - CHLT-ROCK HILL, SC Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
