- Forrester (Charlotte, NC)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Novant Health (Charlotte, NC)
- …online channels. You will work closely with cross-functional teams to enhance customer satisfaction, drive digital engagement, and continuously improve the ... + Experience: 15 years of professional experience, 5+ in digital care, customer experience, or a related...and platforms to enhance the efficiency and effectiveness of digital care operations . + Performance Metrics: Define… more
- Huntington National Bank (Charlotte, NC)
- …client centric digital transformation for the Commercial Bank. The Commercial Digital team is focused on improving customer experience for Sales, origination ... Product Director is a transformational leader who will establish a target state digital strategy, roadmap informed by customer and business needs. The leader is… more
- Wells Fargo (Charlotte, NC)
- …self, and empowered to grow. Join us! **About this role:** The Strategy, Digital , and Innovation (SDI) team forges the strategic direction of Wells Fargo, designs ... and delivers our digital banking foundation and provides common capabilities across the...current and emerging risks associated with business activities and operations , and provide guidance in developing and implementing risk-mitigating… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Join the Operational Excellence team in Global Operations , specifically within the Digital Transformation - No-code Workflow Automation ... unit. As a **S** **enior Digital Transformation Process Engineer** , you will be a...protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and… more
- The Hartford (Charlotte, NC)
- …Define the target state for customer domain data that includes a Customer 360 solution integrated with digital data, data mastering (MDM) capabilities that ... and data engineering solutions to drive business transformation and enhance customer experiences. This role requires strategic thinking, expertise in data… more
- Deloitte (Charlotte, NC)
- …forums. Qualifications Required: + 10+ years of experience in life sciences commercial operations , with a proven track record of success in incentive ... and helping make a significant impact on our clients' success . You'll work alongside talented professionals reimagining and re-engineering...to include data and AI in areas such as: Customer engagement, Field Force excellence and operations ,… more
- RVO Health (Charlotte, NC)
- …Work closely with Ad Operations , Ad Tech, Product, Development, and Customer Success teams to ensure seamless execution of campaigns and projects. ... their health and wellness journey. We are seeking a skilled and versatile Ad Operations Manager to fill technical gaps across ad tech, integrations, QA, and project… more
- Canon USA & Affiliates (Charlotte, NC)
- …improve work processes, tools and systems to streamline workflows. - Demonstrates core customer service skills as outlined in training. - Supports the department as ... in special projects. - High level of manager oversight. Customer Service - Entry level customer service...is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead Systems Operations Engineer to support the technology Digital Platform Engineering Group. This role will ... chaos engineering. + Automate key metrics and IT Service Operations processes including customer impact, availability of...which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Talent & Workforce Operations Consultant who will be responsible for coordinating and delivering technology-related ... large scale solutions planning related to Technology Business Services + Review customer information with the technology team + Implement technical initiatives for… more
- Honeywell (Charlotte, NC)
- …by investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work environment that ... and making a meaningful impact in advancing our customers' success . Let's make that impact together. As a Sr....make that impact together. As a Sr. Director Legal Operations here at Advanced Materials, you will manage and… more
- Wells Fargo (Charlotte, NC)
- …Fargo is seeking a highly motivated and creative Senior Specialty Systems Operations Engineer to support multiple critical revenue generating online platforms such ... in various crown jewels - money movement platforms. + Engage in digital forensic activities to analyze, identify, preserve, and recover information registered in… more
- Sherwin-Williams (Charlotte, NC)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Palo Alto Networks (Charlotte, NC)
- …starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and ... We Are** We take our mission of protecting the digital way of life seriously. We are relentless in...every member of our team contributes to our collective success . Our values were crowdsourced by employees and are… more
- Compass Group, North America (Charlotte, NC)
- …team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations . Our domain encompasses ... etc. This senior leader will partner closely with cross-functional stakeholders including Digital Strategy and Delivery, Operations , Marketing, Finance, Legal to… more
- OneMain Financial (Charlotte, NC)
- …challenge what a digital finance product can be - employing a customer -first approach in developing all of our products, features, or experiences. We're not ... future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer -first energy and flexible work arrangements that… more
- Palo Alto Networks (Charlotte, NC)
- …imperatives of your prospects and customers + Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer ... mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of...evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer… more
- PNC (Charlotte, NC)
- …and customer relationship management. *Communication strategy development across digital , direct marketing, email, etc. *Experience in operations , including ... employees feel respected, valued and have an opportunity to contribute to the company's success . As the Head of the Mass Affluent Segment within PNC's Retail Banking… more
- Deloitte (Charlotte, NC)
- …Customer Identity & Access Management (CIAM) solutions aligned to Client's digital transformation strategy. Manage operations for client's needs across ... Cyber Digital Identity and Access Management CIAM Manager Our...resilience, grow with confidence, and proactively manage to secure success . Identity and Access Management (IAM) solutions leverage Deloitte… more