- The Hertz Corporation (Concord, NH)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Concord, NH)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Rubrik (Concord, NH)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- Dodge Construction Network (Concord, NH)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Michaels (Seabrook, NH)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - SEABROOK, NH Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- WATTS (North Andover, MA)
- …capture customer requirements and escalate as needed. This position reports into the Customer Experience Manager and is based onsite in North Andover. ... Qualifications + High School Diploma or equivalent + 3+ years of experience in a high volume customer service department + Experience with order entry and… more
- Coinbase (Concord, NH)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Skyworks (Woburn, MA)
- Customer Quality Project Manager Summer/Fall Co-op Apply now " Date:Oct 25, 2025 Location: Woburn, MA, US Company: Skyworks If you are looking for a challenging ... are changing the way the world communicates. Requisition ID: 76095 Responsibilities Customer Quality Project Manager Summer/Fall Co-op Primary Responsibility The… more
- Renaissance (Manchester, NH)
- …them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and ... customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning...: East Strategic Accounts **In this role as a Customer Success Manager , you will:** ** **… more
- SAP (Burlington, MA)
- …a team that wants you to grow and succeed. We are seeking a Digital Customer Success Manager for SAP's Business Transformation Management (BTM) Suite, with a ... of thinking to the team. Internally, as a Digital Customer Success Manager , you play a critical... Success Management, including digital or scaled models . Experience with cloud software solutions and delivery models .… more
- UKG (Concord, NH)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- SAP (Burlington, MA)
- …Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience… more
- ISC2 (Concord, NH)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Concord, NH)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- IBM (Lowell, MA)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM...and engage potential new customers and deliver an elevated experience . * A desire to continually learn new technologies… more
- Hannaford (Exeter, NH)
- …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
- Comcast (Bedford, NH)
- …Principles; make them the guidelines for how you do your job. + Own the customer experience - think and act in ways that put our customers first, give them ... in their efforts to retain and grow our existing customer base. Act as a business partner to existing...wage. Selling Comcast Business Mobile is a requirement Wireless experience strongly preferred Working a sales funnel is a… more
- Nelnet (Concord, NH)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- Beth Israel Lahey Health (Beverly, MA)
- …the HCAPHS and Press Ganey Survey process, analysis and reporting. The Patient Experience Manager will be the organization's expert in Press Ganey resources, ... health equity. As part of this role, the Patient Experience Manager will support colleague engagement initiatives,...acute care hospital setting, or related environment. + Strong customer service skills, with ability to role model and… more
- Public Storage (Haverhill, MA)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more