- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Evolent (Sacramento, CA)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Sacramento County (Sacramento, CA)
- Senior Behavioral Health Peer Specialist Print (https://www.governmentjobs.com/careers/sacramento/jobs/newprint/2979607) Apply Senior Behavioral Health Peer ... this exciting opportunity. Assisted Outpatient Treatment Team. Click here (https://personnel.saccounty.net/Documents/ Senior -Peer-AOT-CARE-Court-Program.pdf) for more information about this exciting opportunity. The… more
- PRIDE Industries (Roseville, CA)
- …and customer's systems. 3. *Routinely interfaces with customer's 'Customer Service Center ' to responding to escalated customer support issues. Implementing customer ... and in writing; to make presentations and respond to inquiries by senior management, customers, employees, public, and/or PRIDE's board of directors; . Demonstrated… more
- Cardinal Health (Sacramento, CA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED or… more
- Cardinal Health (Sacramento, CA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more
- Cardinal Health (Sacramento, CA)
- …on standard work; receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... * Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** * Minimum high school diploma or… more