- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- CBRE Government and Defense Services (Bethesda, MD)
- …Skill Requirements:** + Minimum of one (1) year experience in a dispatch or similar customer service center position. + Strong written and oral communication ... be rendered. + Prepares work order and distributes to service crew + Schedules service call...Schedules service call and dispatches service crew. + Calls or writes customer … more
- Luke Staffing (Bethesda, MD)
- …of newly assigned personnel, as appropriate. . As required, participate in customer service initiatives and medical readiness activities, designed to enhance ... SERVICE :** . Walter Reed National Military Medical Center , Bethesda, MD . HCWs shall receive notification two...other related duties and tasks as assigned (eg on call duties). . Participate in the clinic quality assurance,… more
- Kin Insurance, Inc. (Washington, DC)
- …and toward a successful close Collaborating with Teams: Partner with underwriters and customer service reps to ensure a smooth, seamless experience from the ... of homeowners insurance experience in a fast-paced sales environment; call center experience is a plus. Prior...Sales Incentive Program. #LI-EG1 #LI-Remote For Sales Agents and Customer Service Agents: These roles sit in… more
- CyrusOne (Sterling, VA)
- …+ Willingness to work on call rotation **Experience/Skills:** + 3+ years customer service experience in a technology company and/or 2 years technical ... + Willingness to work on call rotation **Experience/Skills:** 3-5 years customer service experience in a technology company and/or 2 years technical… more
- CyrusOne (Sterling, VA)
- …Systems Manager to ensure continued systems operability/integrity and manage service /maintenance programs** **Assist the Security Systems Manager in providing ... security systems support to facilities project teams for data center construction, vendor coordination, and final testing** **Assist the Security Systems Manager… more
- NuAxis Innovations (Washington, DC)
- …Attributes** + ** Customer -Focused Mindset:** Passionate about delivering exceptional customer service and enhancing user experience. + **Strong ... a federal IT company on a mission to make customer experience (CX) the center of every...the **Operations Supervisor** role will bring strong leadership and service delivery expertise within enterprise IT customer … more
- NuAxis Innovations (Washington, DC)
- …Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our ... workforce at Tier I, such as surges in high call volume, Tier II resource may be partially or...support may require local travel + Intercept and manage customer IT service requests via telephone, fax,… more
- CyrusOne (Sterling, VA)
- …of Visio, AutoCad a plus + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal and written ... personally or as a team member in a Data Center Operations & Maintenance environment. **Responsibilities:** + Responsible to...building engineering roles. + Knowledge of ITIL framework and service level standards a plus + Familiarity and knowledge… more
- CyrusOne (Sterling, VA)
- …assistance or an accommodation while seeking employment, please email ###@cyrusone.com or call : ###. We will make a determination on your request for reasonable ... as community, agility, respect, an enjoyable workplace, ethics, and exceptional service . This accolade reflects CyrusOne's dedication to creating an engaging,… more
- GAP Solutions Inc (Herndon, VA)
- …**One year previous experience.** **Minimum Qualifications:** + **Experience as a customer service representative in a call center is preferred.** + ... Director for approval or denial. + Return all incoming call and emails that are received after hours within...skills, with a special emphasis on outstanding, professional, telephone customer service skills.** + **Ability to perform… more
- Red River (Chantilly, VA)
- …role in supporting network and infrastructure outage tasks, while delivering exceptional customer service to enhance the organization's reputation with existing ... work nights and weekends, holidays (We are a 24x7x365 call center environment) + Strong ability for...of provided resources and the ability to deliver superior customer service . + Proven ability to utilize… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …down time and interruptions of service . + Communicates operational priorities to call center personnel to ensure that drivers are made aware of vital ... by contract personnel for accuracy and completeness; compares operational data with customer service feedback; and directs operational changes to improve… more
- Epsilon, Inc (Alexandria, VA)
- …to meet or exceed deadlines, effective and efficient troubleshooting and excellent customer service background + Strong written and verbal communication skills. ... hybrid onsite/remote opportunity where you will report to the customer 's location in Alexandria, VA and have the flexibility...incident documentation is required + Address urgent requests for service and assume the duties of any team member… more
- Transdev (New Carrollton, MD)
- Call Center Customer Service Manager Transdev is looking for a Call Center Customer Service Manager to join our team in New Carrollton, ... to ten years of relevant leadership experience in a customer service or call center environment. + Pleasant telephone voice/manner + Strong written and… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …High school diploma/equivalent and 1-year general work experience in a call center or customer service -based environment. Knowledge of consumer lending, ... and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I determines member… more
- Robert Half Office Team (Washington, DC)
- …solutions to exceed expectations. Requirements * Previous experience in a call center or customer service role is required. * Strong communication ... Description We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. As part of this contract… more
