- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-SILVER SPRING, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nutanix (Washington, DC)
- …empowering environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for...to sensitive compartmented information OR an (SCI) Top Secret/SCI Full Scope Poly security clearance. **About the Team** At… more
- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager , Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- Capital One (Mclean, VA)
- …and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help in designing full stack ... Manager , Product Management - Customer Services...alignment **Basic Qualifications:** + At least 3 years of experience working in Product Management + Currently has, or… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- DXC Technology (Washington, DC)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key...compensation range for this position is $114,200 - $212,000. Full -time hires are eligible to participate in the DXC… more
- Dodge Construction Network (Washington, DC)
- …improve retention and customer experience . This is a full -time position and reports directly to the Manager ,CustomerSuccess. **_Preferred Location_** ... their partnership with Dodge. The Customer Engagement Manager supports the customer experience ...training opportunities + Educate and empower clients to take full advantage of product features and updates, guiding them… more
- Amazon (Arlington, VA)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer … more
- PNC (Washington, DC)
- …committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth Marketing organization, you will… more
- Capital One (Mclean, VA)
- Manager , Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …external BPO partners and collaborate with internal Amazon teams to enhance the customer experience . You will demonstrate strong commercial judgement as well as ... Customer Service (CS) organization. As a Vendor Operations Manager for Kuiper, you will own and be responsible...plans, including plans to deliver flexible capacity Innovation & Customer Experience : - Maintain exceptional customer… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...with 8-12 years (or commensurate experience ) + Experience overseeing a team of customer liaisons… more
- Google (Reston, VA)
- …including data platform, AI/ML and infrastructure. + Experience as a pre-sales manager or technical customer -facing people manager within a professional ... equivalent practical experience . + 10 years of experience with cloud native architecture in a customer...a US Government Top Secret Security Clearance. As a Customer Engineering Manager , focused on the Cloud… more
- Amazon (Arlington, VA)
- …success in driving growth for your Customers and (2) evaluate the quality of the end- Customer experience . Use these metrics to guide your work and uncover hidden ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household...the businesses of Amazon's top vendor partners while improving end- customer and vendor experience . You will guide… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...we can't achieve. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- V2X (Laurel, MD)
- …integrity, respect, responsibility, and professionalism. We are hiring for a Senior Construction Manager to support our government customer based in Laurel, MD. ... clearance with the ability to obtain and maintain a Full Scope Polygraph. V2X seeks a results-driven individual with...the lowest cost compatible with user requirements. The Construction Manager -FP will conduct design reviews with the customer… more
- Amazon (Jessup, MD)
- …product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- Capital One (Mclean, VA)
- Manager , Data Analysis- Customer Core At Capital...and emerging markets + Leverage analytics to create a customer experience above our peers + Lead a ... elevating their careers + Be a part of the full life cycle of projects and see end results...analytics and good data are a top priority + Experience real work life balance, with little travel involved… more
- Trellix (Reston, VA)
- **_Job Title:_** Senior Customer Success Manager , Public Sector **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for...and retention results. **About You:** + 5+ years of customer engagement and account management experience in… more