- Vontier (Washington, DC)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- KSA Integration LLC (Arlington, VA)
- …rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate ... inTransition Coach , Federal Service Center Arlington, VA...to discuss concerns regarding specific cases. + Participates in quality improvement activities, including data collection, tracking, and analysis.… more
- Sharecare (Washington, DC)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Washington, DC)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- British Swim School (Ashburn, VA)
- …The ideal candidate is enthusiastic, energetic, and organized, with strong leadership and customer service skills. You will play a pivotal role in ensuring ... Aquatics Manager/Lead Swim Coach Part Time * British Swim School of...School approach. We also have exciting opportunities with our Customer Service Team, even if you're not… more
- Walmart (Fairfax, VA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- The Cigna Group (Falls Church, VA)
- …the effectiveness of alternative care services and that cost effective, quality care is maintained. Evaluates, recommends, and maintains close relationship with ... how you'll make a difference: * Provide onsite face-to-face customer coaching and support * Identify customer ...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Michaels (Washington, DC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- TD Bank (Vienna, VA)
- …to meet SLA requirements for service and productivity + Provides high quality service and advice to key business (FCRM) partners and monitors progress ... the senior analyst / subject matter expert and may coach and educate others + Oversees and/or independently performs...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Vontier (Washington, DC)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Crate & Barrel (Alexandria, VA)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- ICF (Reston, VA)
- …must have:** + High school diploma or equivalent required. + 6 months + Survey Research/ Customer Service Experience + Must be fluent in Spanish and able to read ... with performance based contracts primarily focused on the productivity, quality and delivery of service for ICF...+ Complete a minimum of 12 monitoring sessions + Coach a minimum of 12 monitoring sessions + Ensure… more
- Arena Technical Resources, LLC (Washington, DC)
- …Desk Analysts, providing guidance and support to ensure that they are able to provide high- quality customer service to the firm's staff and clients. - ... to effectively use the firm's IT systems and provide high- quality customer service . - Handling...handling confidential and sensitive information. - Ability to motivate, coach and develop Service Desk Analysts. -… more
- Otis Elevator Company (Lanham, MD)
- …partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair + Through strategic sales ... all accounts regarding any at risk or cancellations + Coach , mentor, and develop your team of Service...billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service … more
- General Dynamics Information Technology (Fairfax, VA)
- …Information Technology (GDIT) is looking to identify United States Postal Service (USPS)** **Office of Inspector General (OIG)** **Incumbents** **interested in ... and Insights Solution Center (RISC) for tracking project milestones and evaluating quality . + OIG's Enterprise Data Team manages CIO's data platform, architecture,… more
- United Rentals (Beltsville, MD)
- …at all times + Build strong customer relationships through the delivery of high quality and timely customer service + Apply United Rental policies to ... coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance...driving record + Motivational and leadership skills with excellent customer service skills + Strong knowledge of… more
- Danaher Corporation (Washington, DC)
- …our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety ... Pall is there, helping protect critical operating assets, improve product quality , minimize emissions and waste, and safeguard health. For the exponentially… more
- Taco Bell (Rockville, MD)
- …Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service . ... and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality * Maintains fast, accurate service , positive guest relations… more
- Deloitte (Mclean, VA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Crate & Barrel (Mclean, VA)
- …the life as a Team Leader, Sales + Lead and model company core selling and customer service standards. + Accountable for achieving sales goals and customer ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...service standards by holding sales, customer service and stock associates and Managers on Duty (MODs)… more