- Somatus (Mclean, VA)
- …and report on root cause for all Incident events. + Communicate and coordinate with IT Operations and L2 support teams on problem management activities for long ... passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill...such as ITIL (ITIL Expert or ITIL 4 Managing Professional certification preferred). + Proven experience in IT… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way around ... tickets. You will mainly be the first level of support for Microsoft Applications and Windows Issues. Ability to...or phone to troubleshoot tickets. + Work with client IT to close tickets + Knowledge to troubleshoot and… more
- AHU Technologies, Inc. (Washington, DC)
- …enhance customer service quality. *Perform other duties as assigned to support the customer service team. Education: -High School Diploma Qualifications: ... Job Description: Short Description: Customer Service Representative - Cashier Traffic and Adjudication...phone, email, chat, or in-person in a timely and professional manner. *Assist customers with product information, order status,… more
- AHU Technologies, Inc. (Washington, DC)
- …enhance customer service quality. Perform other duties as assigned to support the customer service team. Education -High School Diploma Qualifications ... Role : Customer Service Rep - Cashier Client : DC...phone, email, chat, or in-person in a timely and professional manner. Assist customers with product information, order status,… more
- AHU Technologies, Inc. (Washington, DC)
- …your team to facilitate their growth and provide mentorship, supporting their professional development. Qualifications: Minimum 8 years in IT project/program ... budget management, project prioritization, resource allocation, ticket backlog management, customer expectation management, vendor relationship management, and expanding platform… more
- NuAxis Innovations (Washington, DC)
- …role will bring strong leadership and service delivery expertise within enterprise IT customer support environments. This position requires proven ... ensuring quality of service, and collaborating closely with leadership to deliver a world-class IT customer support experience. **Enterprise IT … more
- Tyto Athene (Washington, DC)
- **Description** Tyto Athene is searching for a **Incident Detection Analyst** to support our customer in Washington, DC. **Responsibilities:** + Accurately ... to remediate the event. + Coordinate and provide direct support to local incident responders at the circuit, local...Watch Officers or SOC management in cases where the customer is non-responsive or requires clarification that is outside… more
- NuAxis Innovations (Washington, DC)
- …**Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of ... ITIL v4 Foundation certification required. + Bachelor's degree in IT , Management, or related field (or equivalent professional... experience). + 7+ years of experience managing large-scale IT deployments or support operations in a… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Incident Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. ... Acting as the contract Point of Contract (POC) for all Major Incident support and coordination + The effective implementation of the CBP Incident Management process… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Problem** ** Support Manager** to support a24x7x365 NOC for a law enforcement customer in Ashburn, VA. ... related technical field such as Management Information Systems, Computer Science, Engineering, IT , Networking and Telecommunications + A minimum of six (6) Plus… more
- Tyto Athene (Washington, DC)
- …+ Work is Part-time on government site and telework, in accordance with customer demand. + Support the Program Management Office and other organizations ... **Description** Tyto Athene is seeking a Part-Time **Principal Engineer** to support a Government Program Management Office in Suitland, MD. **Responsibilities:**… more
- NuAxis Innovations (Vienna, VA)
- …Location **Remote** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of ... and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more...Engineering, Data Science, or a related field, or equivalent professional experience. + 5+ years of experience as a… more
- Towne Park (Washington, DC)
- …a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an ... the ability to positively move the metrics for forecasting, productivity, claims, customer service, and turnover + Manages scheduling, overtime for associates under… more
- Ace Hardware (Washington, DC)
- …hardline products to independent Pro, Lumber, Paint, Hardware and E-retailer customer segments. As an **Emery Jensen Distribution Sales Director,** you are ... make an impact in their communities - and we support our employees in doing the same by offering...feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with… more
- Commvault (Washington, DC)
- …to drive a prospect to close + Establish and maintain a productive, professional relationship with key personnel in assigned customer /prospect accounts. + ... organizes, leads and controls balanced sales growth, account penetration and customer satisfaction on a long-term multi-quarter basis. This individual may lead… more
- NuAxis Innovations (Vienna, VA)
- …**Vienna, VA** \# of openings **1** Salary Range (Min-Max) **$150,000** **We are a federal IT company on a mission to make customer experience (CX) the center of ... and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more...government agencies. This role combines deep technical expertise in IT infrastructure, cloud, and cybersecurity with strong pre-sales and… more
- ABBTECH Professional Resources, Inc. (Chantilly, VA)
- …Citizenship_** **Position Overview** We are seeking experienced **Systems Engineers** to support a high-impact government customer . This technology-focused role ... Experience & Skills** + **Minimum 11 years** of relevant experience in IT systems engineering + **Bachelor's or Master's degree** in Computer Science (preferred)… more
- American Bankers Association (Washington, DC)
- …to acquire and retain member banks. Manage ABA's website ABA.com and digital customer experience team, collaborating closely with IT on website and digital ... Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of… more
- Red River (Washington, DC)
- …migration, and user access to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to ... on delivering IaaS and SaaS solutions for Red River Professional Services (RRPS) customers. The Red River Professional...of our customers, and it is our goal to support those outcomes. As a Senior Microsoft 365 Deployment… more
- Red River (Chantilly, VA)
- …seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. ... support calls and handle tickets assigned through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on… more
