- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top… more
- CACI International (Arlington, VA)
- Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... in the world! The CACI ISS Team is looking for a Junior Help Desk Analyst to fill a position in Northern Virginia. You will provide incident resolution… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining ... + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently… more
- Robert Half Technology (Washington, DC)
- Description We are looking for a skilled Help Desk Analyst I to provide technical assistance and support to end users in a dynamic IT environment. This is a ... system performance to ensure reliable operations. Requirements * Proven experience in a help desk or IT support role. * Expertise in Android and Apple device… more
- NTT America, Inc. (Washington, DC)
- …an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret ... to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved appropriately.… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... A reasonable estimate of the current range is $54,400- $120,000.00 **Skills:** + Help Desk /IT Services + Knowledge Management + Communications Management **What… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst : Provide technical support to customers for ... with difficult customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of MS Office beyond… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- SAIC (Germantown, MD)
- …We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5201/tier-1-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that...can't do it alone. We need great people to help us do great things - for our customers,… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...and secure environments. We are looking for a system analyst that has experience with system analyst … more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Koniag Government Services (Alexandria, VA)
- …ensuring compliance with federal regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate with cross-functional teams, including DFAS and ... DAI Sr. Financial Analyst (Secret) Alexandria, VA, USA Req #504 Tuesday,...reporting. + Help maintain and update the help desk operational manual. + Use the… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... Objective The Skillbridge intern will train as a SIGINT Analyst (Operations Support Team) within the HII Mission Technologies,...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more