- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort Meade,...level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile ... and a competitive compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 3 Candidate must have an active TS/SCI w/Poly… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort Meade,...level of support. . Receive, triage and route tickets to Tier 2 Help Desk according . Compile ... and a competitive compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 1 Candidate must have an active TS/SCI w/Poly… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support… more
- V2X (Springfield, VA)
- …responsibility, and professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance. This position will be based ... Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team...years of experience working in an enterprise IT Service Desk or Help Desk role.… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Leidos (Washington, DC)
- …10 and above, as well as Microsoft Office suite. + Working with automated Help Desk tools such as Microsoft System Center and ServiceNow. + Troubleshooting ... Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with...Site Lead on issues and daily tasking. + Providing Tier 1 and 2 support for multiple domains with… more
- Development InfoStructure (Arlington, VA)
- …The Technical Writer will serve as the primary documentation specialist responsible for creating, maintaining, and managing all knowledge-based documentation, ... procedures for the USPS Office of Inspector General's IT Managed Service Desk Solution and broader OCIO support services. This role requires comprehensive expertise… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. +...users in accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... Services company **,** is seeking a Part time Helpdesk Specialist - Intermediate with an active Seret clearance to...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- Lincoln Financial (Washington, DC)
- …delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection ... all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident,… more