- HarmonyTech (Washington, DC)
- HarmonyTech Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As a Helpdesk Specialist , you will be ... 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + Experience supporting...in a similar role. + Experience supporting IT operations helpdesk in complex environments. + Experience providing help desk… more
- M. C. Dean (Vienna, VA)
- …for the incoming calls/support requests received through the ticketing system, helpdesk telephone line, email, or MS Teams. + **Provisioning** **user accounts** ... , group membership, access to core collaboration tools (MS Outlook email, MS Teams, MS SharePoint, OneDrive, and related), privileges and software licenses using established procedures via Microsoft Entra ID and vendor-specific tools. + **Troubleshooting**… more
- M. C. Dean (Vienna, VA)
- …As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of MC Dean staff by performing a variety of technical ... Overview **M.C. Dean** is Building Intelligence(R). We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The… more
- US Courts (Washington, DC)
- Summary The Office 365 Support Specialist (Applications Support Specialist ) position is in the Information Technology Office (ITO) and reports to the IT Support ... delivering excellence in customer service. Responsibilities The Office 365 Support Specialist (Applications Support Specialist ) will focus on SharePoint Online,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support,Troubleshooting **Certifications:** Comp TIA ... of related experience **US Citizenship Required:** Yes **Job Description:** Systems Specialist Senior Transform technology into opportunity as a Systems … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Systems Specialist **Skills:** Computer Hardware,Remote Access,Remote Support **Certifications:** CompTIA ... **Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and… more
- Three Saints Bay (Arlington, VA)
- **CON-IT Information Systems Specialist (4865)** Location **Arlington, VA** Job Code **4865** \# of Openings **1** Apply Now ... Government Contractor industry leader is seeking an CON-IT Information Systems Specialist to support our customer. **Responsibilities:** + Act as an Organization… more
- TekSynap (Rockville, MD)
- …and respond to all calls immediately. + Document all assistance in the existing Helpdesk Log including date, time, name of user, problem, and action taken at the ... Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various Nuclear Regulatory Commission (NRC) projects… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... into the cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. +… more
- Bright Horizons (Fairfax, VA)
- Step into a role as a **Senior Learning and Development Specialist ** at **Bright Horizons** , where in this role, you will develop and lead professional development ... aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable… more
- Amentum (Washington, DC)
- …provide training development, support, and delivery for end-users and Tier 1 Helpdesk via Context Sensitive Help and virtual instructor-led training (vILT) for end ... users and administrative staff to support the system. + Provide onsite support to end-users during User Acceptance Testing. + Must have software application training experience for end-user training development and delivery. + Provide technical writing for… more
- Amentum (Falls Church, VA)
- …populating review databases, and preparing and delivering productions. The team also provides helpdesk services to over 500 end users, triages any issues with major ... other needs necessary for effective function of the facilities. + Manages a helpdesk that provides end-user support to users of Amentum's managed web hosting… more
- CACI International (Chantilly, VA)
- …to someone on the phone **Qualifications:** + 1+ year of experience in helpdesk support and or networking + BA/BS + Customer service and/or support experience ... + Degree or equivalent work experience + Experience working with helpdesk ticketing tools and knowledge base resources + Experience troubleshooting Microsoft… more
- Telesat (Bethesda, MD)
- …IT Service Manager, the incumbent provides the technical leadership and specialist expertise required for the operation of the Corporate Servicedesk. Providing ... and monitor problems to ensure timely resolution. + Assist in tracking helpdesk calls pertaining to application, networking, and systems problems and issues. +… more