- PenFed Credit Union (Mclean, VA)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- Marriott (Bethesda, MD)
- …available data and ITSM Metric calculations used to ensure consistency across the ITSM org. This is a technical analyst role that requires collaboration with ... Full Time **Located Remotely?** Y **Position Type** Management **Job Summary** Data Analyst , Backend Infrastructure & Delivery, is part of the Technology Experience… more
- SAIC (Reston, VA)
- …deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders ... **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet evolving and… more
- CACI International (Chantilly, VA)
- Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... None Type of Travel: None * * * As a Service Performance Management Analyst , you will design, execute, and interpret past and real-time data to identify trends,… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time data to identify trends, reconcile… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP...ticketing + Collaborate with the Defense Army Account within ITSM + Troubleshoot and resolve technical issues + Communicate… more
- Peraton (Alexandria, VA)
- Responsibilities Peraton is seeking a skilled Quality Assurance Process Analyst to join our growing team! The ideal candidate will be responsible for quality of ... using ITIL and industry best practices. + Coordinating and collaborating with ITSM practice owners to identify and drive improvements to services, service delivery… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... seeking an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5 or more years of service operations… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident… more
- Marriott (Bethesda, MD)
- …or equivalent + 5+ yrs of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM + 2+ yrs of experience in gathering, analyzing and communicating requirements + ... script includes, UI Actions, Scheduled Jobs - all scripted aspects of ITSM Platforms + Experience working with varied architectural concepts, principles, and/or… more
- Chenega Corporation (Arlington, VA)
- Logistics Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly evolving ... Operations Support, Software Development, and Program Management. Job Title:Logistics Analyst Location:Arlington, VA Clearance Level:DOD Top Secret Clearance Summary… more
- Leidos (Washington, DC)
- **Description** Leidos is hiring a **Senior Business Analyst ** on the ESA V program, in Washington, DC. ESA V is an IT applications and infrastructure services ... including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and maintenance, telecommunications and… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality and efficiency of our network request fulfillment… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Technical Refresh Analyst to join our team at Adelphi, MD. + Must be a US Citizen + ... cycles, and ensuring alignment with DoD Enterprise infrastructure goals. The analyst will also contribute to process improvement initiatives and training activities… more
- CACI International (Springfield, VA)
- Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... seeking an experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- CACI International (Springfield, VA)
- Network Availability Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability,...Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and… more
- Surgery Care Affiliates (Silver Spring, MD)
- …you join our team, they will. Responsibilities As an Associate Tech Support Analyst , you will be responsible for maintaining end-user relationships at all levels of ... Experience with supporting products in Microsoft Office Suite. + Experience with ITSM tools (Service Now) preferred. + Experience with hardware upgrades, Windows,… more
- ManTech (Mclean, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Expert** **Technical Support Analyst ** to join our team in **McLean, VA** . In this role, you will ... CSM, or equivalent project management certification. + Experience using ServiceNow ITSM /ITBM/PPM tools for project tracking and reporting. + Familiarity with Agile,… more
- Acclaim Technical Services (Mclean, VA)
- …firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division ... (access management/file transfer) IAT Level II certification. + Experience with ServiceNow ITSM & ITBM. + Prior experience managing projects from low-mid complexity.… more
- CACI International (Sterling, VA)
- Network Availability Quality Assurance Analyst Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3 or 4 certification and training + Experience with… more