- GAP Solutions Inc (Washington, DC)
- …of operations , assisting with contract compliance, and overseeing day-to-day call center performance. **Duties and Responsibilities:** + Serve as the ... (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont,...program or project support, including 3+ years in contact center , law enforcement intake, or operations support… more
- GAP Solutions Inc (Washington, DC)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable… more
- NuAxis Innovations (Washington, DC)
- …Certifications:** + Service Desk-specific certifications, such as **HDI Support Center Manager ** or **ITSM certifications.** **Personal Attributes** + ... ** Operations Supervisor** Location **Washington, DC** \# of openings...on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion.… more
- CyrusOne (Sterling, VA)
- The Regional EHS Manager drives safety excellence across CyrusOne's Operations and Construction teams in designated US regions. Reporting to the Sr. Regional EHS ... measurable improvements in safety performance. **Job Summary** The Regional EHS Manager drives safety excellence across CyrusOne's Operations and Construction… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- MACS Operations Manager Job ID: 250919 Location: MD-Metro Bldg New Carrollton Full/Part Time: Full-Time Posting Open-Close 10/20/2025 - 10/26/2025 Union NRP ... Regular/Temporary: Regular **Job Description** WMATA is hiring a MetroAccess Operations Manager to oversee and advance MetroAccess paratransit contractor… more
- CyrusOne (Sterling, VA)
- …license keys** **Updating and creating security systems training programs that provide security operations center personnel with the tools and skills needed to ... Reporting to the Corporate Security Systems Manager , the Global Security Systems Specialist provides technical security expertise to the enterprise operational… more
- CyrusOne (Sterling, VA)
- …to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC ... Under the direction of the Senior Facility Manager this role works as a team member...personally or as a team member in a Data Center Operations & Maintenance environment. **Responsibilities:** +… more
- Fannie Mae (Reston, VA)
- …Join Fannie Mae to grow your career and help people find a place to call home. Job Description This 10-week internship program, beginning in June, offers a set ... tasks and projects include:* * Execute accounting and financial operations processes and related controls. * Analyze accounting results...can be based in either our **Washington, DC (Midtown Center ) or Reston, VA (Reston Town Center )… more
- Epsilon, Inc (Alexandria, VA)
- …+ One or more Help Desk Institute (HDI) certification preferred; HDI Support Center Manager is preferred. + ServiceNow Certification + 7+ years of ... this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education,… more
- Transdev (Arlington, VA)
- Operations Manager The Operations ...based in Arlington, Virginia in supporting the Arlington Star Call Center . Transdev is proud to offer: + ... Manager reports directly to the General Manager in fulfilling daily operations including but...Full Time Req ID: 5161 Pay Group: UC6 Cost Center : 52936 The above statements are intended to describe… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Transdev (New Carrollton, MD)
- Call Center Training Manager Transdev is looking for a Call Center Training Manager to join our team in New Carrollton, MD. We are seeking ... a training space, updated materials, and necessary equipment. + Supervise the Call Center Trainer in delivering training sessions and maintaining training… more
- Transdev (New Carrollton, MD)
- Call Center Customer Service Manager Transdev is looking for a Call Center Customer Service Manager to join our team in New Carrollton, MD. We ... Seven to ten years of relevant leadership experience in a customer service or call center environment. + Pleasant telephone voice/manner + Strong written and… more
- CoreSite (Reston, VA)
- …is completed on time. + Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and ... digital infrastructure while nurturing your professional growth and success. Manager - Data Center Operations ...+ Provide day-to-day exceptional customer service and support. + On- call availability may be required to respond to emergency… more
- Capital One (Mclean, VA)
- Quality Assurance Manager , Security Operations Center (Sentry) At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple-bring ... why our team is looking to add a Security Operations Center (SOC) Quality Assurance Manager...our service delivery, with a specific focus on our call queue, incident handling, and overall operational efficiency. This… more
- Amazon (Sterling, VA)
- …availability and reliability to meet or exceed defined service levels of data center operations . We are currently expanding our infrastructure management team ... and the drive and vision to take AWS Data Center Operations to the next level. The...manager - 2+ years experience in participating in on- call rotations, and providing after-hours support in an environment… more
- Amazon (Arlington, VA)
- …program management experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis ... Supervisors' priorities are focused on supporting their Operators, and their success. The Operations Manager will oversee the service delivery of the global… more
- Intermountain Health (Washington, DC)
- …statistics, or a related field is often preferred. + Several years of experience in call center operations and workforce management are typically required. + ... **Job Description:** The Operations Workforce Manager involves forecasting call volumes, creating...coaching and feedback to improve performance. Collaborate with other call center managers and operations … more
- Amazon (Ashburn, VA)
- …team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and ... to meet or exceed defined service levels of data center operations . We are currently expanding our...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- CACI International (Chantilly, VA)
- …to enable the DoD customer to transition focus from IT operations to mission operations . As a Cisco Call Manager Engineer Lead, you will be responsible ... Cisco Call Manager Engineer Lead Job Category:...Cisco Call Manager Engineer Lead Job Category: Information Technology Time...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
