- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent , Junior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... be receptive to constructive criticism. + Assist in mentoring junior team members and accept mentoring from senior team...Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more