- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Information Technology (IT) ... Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support ...AN IMPACT: + Providing a high level of technical support and service to our onsite and… more
- Shuvel Digital (Washington, DC)
- …The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a long-term ... multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Huntington Ingalls Industries (Springfield, VA)
- …Salary Range: $40,562.00 - $65,000.00 Security Clearance: TS/SCI Level of Experience: Mid This opportunity resides with Warfare Systems (WS), a business group within ... reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the US military and federal agency partners.… more
- Kelly Services (Alexandria, VA)
- ** Mid -Level Software Developer (Contract to Hire)** **Up to $120K/year** *100% onsite supporting DoD customer* *Requires active SECRET clearance to be considered* ... **Job Description:** Our customer is seeking a skilled and visionary mid -level software developer to lead their software development team and simultaneously to… more
- DarkStar Intelligence LLC (Washington, DC)
- …| Clearance: TS/SCI with CI Poly Preferred Overview DarkStar Intelligence is seeking Mid -Level Collection Managers to serve as HUMINT Desk Officers supporting ... + Apply HUMINT instructions, policies, and DoD/DIA/DO guidance to direct and support overt and clandestine operations. + Provide enabling information, technical … more
- THOR Solutions, LLC (Washington, DC)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support the United States Coast Guard (USCG)'s Ship Design Team in Washington, ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
- Belay Technologies (Laurel, MD)
- …Linux System Administrator to join our intel team. + We are seeking a Mid -Level Linux System Administrator to work on a fast-paced team of system administrators ... providing support for implementation, troubleshooting and maintenance of Information Technology...storage, network devices, Etc. + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... be on a dynamic team providing technical and programmatic support to PMS450 and the US Navy's Team Submarine...and experience: + Active duty experience in the submarine service is a plus. + Some experience with Navy… more
- TEKsystems (Washington, DC)
- …MacBook, Troubleshooting, Imaging, Windows 10/11, Office 365, Microsoft Outlook, Mac, service desk , Active directory, Hardware, Deployment, O365, ServiceNow, ... with a minimum of 7 years of experience providing desk side support , acting as IT ...a team. Duties: * Escalation point for Junior and Mid -level desk side engineers. * Ability to… more
- Leidos (Washington, DC)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... your career and in yourself. Leidos is seeking a Mid -level Desktop Support Technician to support...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- TekSynap (Ashburn, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures… more
- Systems Technologies, Inc. (Hanover, MD)
- …junior, mid -level, and senior System Administrator to provide SETA support in Hanover, MD. RESPONSIBILITIES + Assists with basic configuration, monitoring, ... environments, using Windows 11. Provides users with system technical support by responding to IT help desk ...support + Junior: 2 years of experience + Mid -level: 3 years of experience + Senior: 6 years… more
- Cognizant (Washington, DC)
- …Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support , Messaging and ... Cognizant Technology Solutions is currently seeking a highly skilled ** Service Line Specialist - CIS** who will be a...highlighting risks and issues related to the engagements and support them in mitigating those. Lead client conversations for… more
- Sciolex Corporation (Chantilly, VA)
- …senior personnel and subordinate offices located in the Pentagon. On average, 50% of support is provided from NRO designated desk located within the J2 Office. ... fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems… more
- THOR Solutions, LLC (Arlington, VA)
- THOR Solutions is actively seeking a highly motivated mid -level Naval Architect to support marine engineering efforts for the US Coast Guard, US Navy, and ... Service -Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security,… more
