- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... **Executive Support Technician III** **Epsilon is now part of AMERICAN...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a ... cutting-edge technology and take your career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join our IT support team… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk ...desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and… more
- Spectrum Comm Inc (Bethesda, MD)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... This role delivers Tier 1-2 troubleshooting for hardware, software, and network issues...network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in ... Chantilly, VA! The Tier 1 Technician is primarily responsible for...the organization's perception with existing customers through exceptional customer service . **This role operates on the Monday-Friday 8AM-5PM** **Primary… more
- Link Solutions Inc (Adelphi, MD)
- …for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...serve as the primary escalation point for customer and technician issues and will interface with the Program Manager… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk , Tier 2 End User Support, ... for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software… more
- TEKsystems (Washington, DC)
- …MacBook, Troubleshooting, Imaging, Windows 10/11, Office 365, Microsoft Outlook, Mac, service desk , Active directory, Hardware, Deployment, O365, ServiceNow, ... Description Summary: TEKsystems is seeking a Mac/Windows Deskside Support Technician with a minimum of 7 years of experience...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- General Dynamics Information Technology (Washington, DC)
- …energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking an Apple and Windows Support ... Technician . The work schedule is Monday through Friday with the...but are not limited to the following: + Provide Tier 1 and Tier 2 support for macOS… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career-oriented, and customer-focused **Remote Support Technician ** to join our team in **McLean, VA.** In this role, you will work ... a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical… more
- TAD PGS, Inc. (Laurel, MD)
- …**Must have a Valid Driver's license** We are seeking an IT Walk-up Support Technician to help us support the information technology needs of the nation's leading ... performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- CACI International (Chantilly, VA)
- …organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...education. + Minimum 3 years of experience in Help Desk support, IT service desk ,… more
