- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician** Location **Falls Church,...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops,… more
- Tyto Athene (Reston, VA)
- …for all customer regional locations. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to customer faculty, staff, and ... Science or IT related field or equivalent. + Industry support center or help desk experience. + Working knowledge of networks and server/pc architecture.… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support KITS and our government customer in ... qualified, experienced and self-motivated individual to perform the duties of a Tier 1 Help Desk Engineer to support a potential future business… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38777 **Summary** ** Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly ... national security and provide services to our nation. SecuriGence is seeking a ** Tier 1 Help Desk Analyst** to help contribute to our success.… more
- GovCIO (Washington, DC)
- …able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and close customer ... or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification in lieu of… more
- Koniag Government Services (Washington, DC)
- … Help Desk Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop, laptop, and tablet computers, peripherals, and ... Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in… more
- CACI International (Fort Meade, MD)
- …Travel Required: None Type of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... role is for an IT specialist in support of Tier 1 operations for a large, complex...environment and manage multiple pri **or** **ities.** **Desired:** Prior Help Desk experience ( 1 -2 years).… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …PCs, servers, printers, VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate ... The Service Desk Technician - Intermediate provides Tier 1 and Tier 2...3 to 5 years in IT support or related help desk environments * Education: High School… more
- IntelliDyne (Falls Church, VA)
- …Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a ... Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust… more
- CACI International (Fort Meade, MD)
- …+ Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
- Belay Technologies (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Nightwing (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 ( Help Desk ) problem identification, diagnosis, and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. There will be Tier 1 ( Help Desk ) and Tier 2 ... the daily activities of configuration and operation of IT systems + Provides Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of… more
- Themis Insight (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- Belay Technologies (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 ( Help Desk ) and Tier 2 ... desk tickets and heading up the Global searches system. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis,… more
- Orion Consortium (Fort Meade, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains… more
- Belay Technologies (Laurel, MD)
- …monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 ( Help Desk ) and Tier 2 ... problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation)… more
- ARSIEM (Annapolis Junction, MD)
- …monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 ( Help Desk ) and Tier ... IT systems + Assist users in accessing and using IT systems + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis… more
