- Tyto Athene (Ashburn, VA)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You...threats facing our clients. In addition to being our initial point of contact for end users, you will… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Cyber Threat Hunt Team Lead** to support a law enforcement customer in Ashburn, VA.You will play a critical role in ... most advanced global threats. In addition to being our initial point of contact for end users, you will...**Qualifications** **Required:** + 5+ years of experience as a Tier III Cyber Threat Hunt Analyst conducting advanced threat… more
- BAE Systems (Washington, DC)
- …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial… more
- GovCIO (Washington, DC)
- …timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application configuration, and user ... Technician - Tier I to deliver exceptional first- tier technical support to our nation's Veterans.... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38777 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...Answering calls, executing request fulfillment actions, providing functional user support , training issues, initial diagnostics/troubleshooting, account management,… more
- Koniag Government Services (Washington, DC)
- …infrastructure and provide front-line support and troubleshooting. The Tier 1 Network Administrator will be the initial point of contact for network ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government… more
- RTX Corporation (Springfield, VA)
- …team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of ... one weekend (12 hours Sat and Sun) approximately every 5 weeks after initial training period with commensurate shift differential. After a weekend shift worked,… more
- Clark Construction Group, LLC (Mclean, VA)
- …role focuses on maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; ... in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for...IT Service Management (ITSM) platform, ensuring accurate documentation from initial contact to resolution + Diagnose and resolve common… more
- M. C. Dean (Falls Church, VA)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are not ... for the better. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)**...IT systems. + Answer Help desk phone calls; triage initial phone calls providing support and determine… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Reviews and Merit Increase notifications * Actively participate in determining and launching tier 1 Goals * Conducting Onboarding Check-ins (months: 2, 3, 4, ... * Ensuring all team/shifts have pertinent information regarding both GDIT policies and Tier 1 policies. * Ensuring coverage and maintaining Monthly Calendars… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
- BAE Systems (Washington, DC)
- …Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- CACI International (Chantilly, VA)
- …of service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling ... responsible for incident triage, ticket creation in a web-based CRM, initial troubleshooting, and escalation where appropriate-ensuring issues are resolved promptly… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1 /Level 1 support . They will provide phone and in-person ... and GOTS applications. This individual will serve as the initial point of contact for troubleshooting all IT related...support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize… more
- Coinbase (Washington, DC)
- …Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from ... operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests… more
- Oracle (Washington, DC)
- …measure supply base performance. * Manage supplier compliance to regulation by determining affected tier 1 and tier 2 supplier manufacturing sites, access ... industry standard requirements. Will also provide assistance and backup support to other process owners. * Engage with electronic...Corporate programs. Programs and assignments will vary over time. Initial focus will be on forced labor, country of… more
- Oracle (Washington, DC)
- …reporting process. * Leverage GHG emission data and sensitivity analysis to determine which tier 1 and tier 2 supplier products and manufacturing sites ... * Work on other compliance projects and provide backup support to other process owners. What are we looking...Corporate programs. Projects and assignments will vary over time. Initial focus will be supply chain Scope 3 greenhouse… more
- Advancing Beyond the Spectrum (Sykesville, MD)
- …a meaningful impact in the lives of the children and families you support . + Top- Tier Pay: Our BCBAs receive industry-leading compensation, demonstrating our ... apply) + Consistent, semi-monthly pay schedule + Manageable caseloads designed to support a strong work-life balance COMPANY OVERVIEW & MISSION: Advancing Beyond the… more
- Deloitte (Mclean, VA)
- …and differentiated go to market activities + Develop overview materials to support initial meetings/conversations + Lead preparations for formal sales meetings ... Sales Executive who has the confidence and ability to ( 1 ) engage with our Industry and Alliance Teams to...position with key Alliance Vendors in the marketplace (3) support the acquisition of new customers through engagement and… more