- TEKsystems (Florham Park, NJ)
- Description We are seeking a skilled and customer-focused Help Desk Technician to join our IT team. This role is responsible for providing deskside and remote ... resolutions in the ticketing system (eg, ServiceNow, Jira, etc.). * Collaborate with other IT staff to escalate and resolve complex technical issues. * Assist with … more
- Duolingo (New York, NY)
- …processes, streamlining account provisioning, device enrollment, and software access. + Support IT Helpdesk and Workplace Tech Teams, assisting with ... application portfolio, including overseeing our identity management system. + Lead IT automation projects, improving security, workflows, and infrastructure as code.… more
- Odeko (New York, NY)
- …in providing technical support and resolving IT related issues + Proficiency with IT Helpdesk services like JIRA Service Desk + Proficiency in supporting Mac ... Whether we're saving small business owners hours every week with our tech -based operating platform, reducing CO2 emissions by consolidating deliveries, or developing… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...unit or specialist. - Respond promptly and notify appropriate IT teams of system, application, or any other urgent… more
- City of New York (New York, NY)
- …and non-technical staff when providing support. Our daily operations include: - Helpdesk IT support received through our ticketing system: incoming calls, ... BIT West of Hudson Upstate Operations team is seeking an IT technical support technician whose working knowledge of computer hardware, software, and networking… more
- City of New York (New York, NY)
- …They will be responsible for handling escalations from the BSC support team (level 1 helpdesk ) and other IT Division staff. - The person will be required to ... *Applicants must be permanent in the title of Certified IT Administrator (LAN/WAN) or have a permanent comparable civil...Salesforce, ServiceNow, and others is a plus. - The technician will be required to work with minimal supervision… more
- City of New York (New York, NY)
- …ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of the position include, but are not ... new employees and provide support. - Manage the RCDA IT asset management process and inventory. - Develop and...networking concepts and network infrastructure. - Knowledge of KACE Helpdesk and WASP MobileAsset Management or similar help desk… more
- Meta (New York, NY)
- **Summary:** The Enterprise Solutions team is seeking an Enterprise Support Technician to assist in the support of our services at one of the most critical ... customer service, satisfaction, and timeliness. **Required Skills:** Enterprise Support Technician Responsibilities: 1. Troubleshoot or escalate issues as appropriate,… more
- City of New York (New York, NY)
- …Information Technology (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through ... resolution. The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP… more
- SMBC (New York, NY)
- …**Overview** The CSC Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful candidate ... workstation, and printer repairs. + Provide support at the Tech Bar for End User Walk ups. + Part...the hardware and software inventories as appropriate. + Supplement Helpdesk Support as required. + Support BCP Activity including… more