- Lumen (Atlanta, GA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor within the Growth and ... home position within the US **The Main Responsibilities** + Execute customer insights programs, including qualitative and quantitative research, segmentation,… more
- Oracle (Atlanta, GA)
- …We are seeking a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within the NetSuite ... and NetSuite internally and externally. As Sr Manager, CS Insights Content and Engagement, you will lead ...help CS influence pipeline, accelerate deals, and deliver exceptional customer outcomes. **Key Responsibilities** * Lead , coach,… more
- Lumen (Atlanta, GA)
- …Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative and quantitative research, segmentation, ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role...years in a leadership capacity. + Proven ability to lead cross-functional teams and influence senior stakeholders.… more
- The Hertz Corporation (Atlanta, GA)
- …across the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau ... role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data...dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.… more
- US Tech Solutions (Atlanta, GA)
- …strategy.** + **Incorporate social listening and call center analytics into broader customer insights to optimize marketing campaigns.** + **Strengthen reporting ... within the Brand Strategy & Operations team and is focused on turning customer research into actionable insights that inform brand positioning, marketing… more
- PNC (Atlanta, GA)
- …valued and have an opportunity to contribute to the company's success. As a Senior Marketing Lead within PNC's Marketing organization, you will be based in ... results, in an inclusive and high-performing culture. As the Senior Marketing Lead for New Branch Marketing,...marketing, distribution, sales and product to deliver an exceptional customer experience. What you'll do: * Lead … more
- Cayuse Holdings (Atlanta, GA)
- …advanced data visualization tools and predictive analytics, the Reporting & Analytics Lead provides actionable insights on customer behavior, operational ... **Overview** The Senior Reporting & Analytics Lead will...operational procedures, technology platforms, and training programs using data insights . + Deliver ongoing analysis of customer … more
- RELX INC (Alpharetta, GA)
- …LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance About the Role As the Senior Director of Marketplace and Lead Solutions, you will ... strategic direction, and drive thought leadership through innovative market messaging. The Senior Director, Marketplace and Lead Solutions will also be… more
- Coinbase (Atlanta, GA)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- The Coca-Cola Company (Atlanta, GA)
- …elevate our divisions. We are seeking a Director, Data Analytics and Strategic Insights to lead the strategy, execution, and adoption of innovative technology ... customer -facing, technical, and operational stakeholders. + Bring external insights , digital trends, and innovative practices into the organization to shape… more
- Merck (Atlanta, GA)
- **Job Description** **Role Summary** + The Regional Medical Scientific Senior Director Team Lead (RMSD TL) is a credentialed therapeutic and disease expert (MD, ... field medical plans, ensuring the team delivers high-impact scientific exchange, insights , congress engagement, and research contributions that advance US Medical… more
- Coinbase (Atlanta, GA)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to...business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an… more
- Chick-fil-A (Atlanta, GA)
- Overview We are seeking a highly strategic and results-oriented Senior Project Lead to manage Chick-fil-A's presence across all national social media channels. ... and paid media best practices, with a proven ability to translate insights into actionable strategies and measurable results. Our Flexible Future model offers… more
- Lumen (Atlanta, GA)
- …Architect plays a pivotal role in bridging technical strategy with customer -centric delivery. The Lifecycle Architect maintains deep engagement with customer ... Sales, Engineering, PMO Teams by providing architectural guidance throughout the customer lifecycle, This role bridges technical strategy with customer -centric… more
- LRN Corporation (Atlanta, GA)
- …and strategic goals to drive efficiency and growth. Such insights will lead to improvements in forecasting sales, customer retention and more. + Process ... inform strategic decisions and ongoing operations, inclusive of sales forecasting and customer retention, and (3) presenting actionable insights to diverse… more
- Coinbase (Atlanta, GA)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... facing support technology ecosystem. *What you'll be doing* * Lead multiple engineering teams building customer -facing tools...* Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights … more
- Intuit (Atlanta, GA)
- …This isn't just about managing a team-it's about leading leaders. You'll guide Customer Success Managers who, in turn, lead CSMs responsible for building ... a world-class team, this is your opportunity. **Responsibilities** + Lead , mentor, and develop a team of Customer...chain challenges, and service-based revenue models. + Advocate for customer needs, providing insights to product teams… more
- Merck (Atlanta, GA)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Newell Brands (Atlanta, GA)
- …sales and business opportunities. + Lead the central Category Leadership team in delivering customer data & insights as listed below (but not limited to): + ... to support line reviews, distribution, shelving, merchandising, and pricing opportunities. + Customer / Buyer reporting and insights (non-advisor) + Promotion… more
- Dodge Construction Network (Atlanta, GA)
- …and expansion + Partner with Customer Success and Product teams to translate customer insights into playbooks that improve gross retention and customer ... Senior Director, Product Marketing Location: Remote, United States...to identify champions and build advocacy programs that turn customer success into brand success + Lead … more