- HCA Healthcare (Plano, TX)
- …with purpose and integrity. We care like family! Jump-start your career as a(an) Call Center Agent today with Texas Back Institute. **Benefits** Texas ... Eligibility for benefits may vary by location._** Come join our team as a(an) Call Center Agent . We care for our community! Just last year, HCA Healthcare… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- HCA Healthcare (Dallas, TX)
- …**Introduction** Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like ... family! Jump-start your career as a(an) Medical Office Specialist today with Texas Joint Institute. **Benefits** Texas Joint Institute, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with...paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales,… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …our customer service representatives are at their best when they're happy. This is an on-site call center position and a chance to work indoors in a fun and ... POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- WTW (Richardson, TX)
- …with consumers to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager. **Responsibilities:** * ... Professional & Fun Culture * Full Benefits The Sales Agent typically holds Health and/or Medicare Supplement insurance license...year of sales experience preferred * One year of call center experience preferred **Position Type/Expected Hours… more
- Allied Universal (Richardson, TX)
- …and contact support systems in the event of an emergency. **This is a 24/7 call center environment that requires individuals to sit for long periods of time. ... minimum requirements of the position. + High customer service acumen in a call center environment + Can effectively communicate over the phone and email + Basic… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
- Mass Markets (Dallas, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...+ Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management,… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... development to flourish and respond to a changing marketplace. + Measures agent performance against standards to ensure program effectiveness. + Work closely with… more
- Mass Markets (Dallas, TX)
- …established ourselves as a trusted partner in the industry. We are seeking a Call Center Sales Manager experienced in Property and Casualty and Life insurance ... In this role, you will be responsible for managing agent development, issue resolution, and monitoring the metrics and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Chewy (Richardson, TX)
- **Our Opportunity:** Chewy is seeking a **Fullstack Developer supporting contact center tools and integrations in Richardson, Texas!** This role is within the ... web-based tools, APIs, and platform integrations that enhance Chewy's contact center environment. We're looking for an experienced **full-stack developer** who's… more
- Chewy (Dallas, TX)
- …+ Support any assignments as needed. **What you'll need:** + 2+ years of call center Workforce Management experience in contact centers or equivalent experience. ... + Skilled in the real-time management of a contact center , ensuring agent availability, accurately forecasting volume, handle time, and maintaining the capacity… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... for submission to state insurance departments. + Update systems and notifies agent upon confirmation of appointment from the state. + Review state insurance… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Intuit (Plano, TX)
- …Business Administration, or equivalent, combined with 5 years of workforce strategy in call center or back office operations. + Experience with Workforce ... volume. + Monitor intraday performance including case volume, average handle time , agent productivity, to provide key highlights to the managers and ensure adequate… more
- American Airlines (Dallas, TX)
- …Responsible for analyzing and managing daily and real-time workload requirements for Reservations center call volume and handle time trends. **What you'll do** ... Creates, maintains, and update daily, weekly, and monthly department reports + Analyzes agent schedules and the daily schedule on a regular basis + Creates… more
- Otis Elevator Company (Dallas, TX)
- …candidate will be a forward-looking business leader, self-motivated leader and a change agent . **On a typical day you will:** **Strategic Planning:** + Serve as the ... people - passengers, customers, and colleagues - at the center of everything we do. We are guided by...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more