- Baylor Scott & White Health (Dallas, TX)
- …CX measurement. **Insight Generation:** + Analyze VoC customer experience feedback data to derive actionable insights and recommendations for improving ... insights that shape organizational strategy and elevate the customer experience . You'll lead the analysis of.... You'll lead the analysis of qualitative and quantitative customer experience feedback data across VoC… more
- Chewy (Richardson, TX)
- …You'll Need** + 6+ years of experience in program/project management and/or customer analytics, with direct VoC program experience preferred. + Strong ... **Senior Program Manager & Data Scientist, Voice of the Customer ( VoC )** to lead and drive one...deep analytical expertise. You will not only improve the customer experience through strategic partnerships, escalation handling,… more
- ARAMARK (Dallas, TX)
- …a quarterly marketing calendar that adapts to real-time trends, business shifts, and customer insights . + Use data to optimize ongoing initiatives and inform ... plans and ensure high-quality, timely delivery across all touchpoints. **Voice of the Customer ( VOC ) Strategy** + Develop and own a site-specific VOC… more
- Huntington National Bank (Addison, TX)
- … in market segmentation including sizing, pricing, competitive landscape, channel analysis and VOC (voice of customer ) + Readiness to roll-up-your sleeves + ... in market segmentation including sizing, pricing, competitive landscape, channel analysis and VOC (voice of customer ) Strong analytical and problems solving… more