- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... operating rhythm for Kalkomey's Customer Experience organization. This role is ideal for someone who thrives in a fast-paced, high-volume environment and leads… more
- PennyMac (Carrollton, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience… more
- Michaels (Dfw, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DFW-BURLESON, TX Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- American Airlines (Dallas, TX)
- …and training for the system with emphasis on continuous improvement of the customer experience and accessibility **All you'll need for success** **Minimum ... * 3 years experience in Airports and/or Reservations environment * Experience with airline and customer policy/procedure analysis and development **Preferred… more
- DXC Technology (Plano, TX)
- …and automate highly complex middle- and back-office business processes while enhancing customer experience . **Position Summary** The ** Manager - CyberLife** ... Technology Stack** , driving new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our customers… more
- Capital One (Plano, TX)
- …case trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One ... of each line of committed code. As a Product Manager on the Developer Experience team, you'll...proven track record of investing in products to reduce customer support efforts. + Experience in managing… more
- DXC Technology (Plano, TX)
- …business processes middle and back offices- while facilitating customer experience transformation **Role Overview** The Senior Manager , Account Executive - ... Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we...a related field. + Relevant certifications: + Certified Account Manager (CAM) + Certified Strategic Account Manager … more
- Toyota (Plano, TX)
- …what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. ** Manager Treasury Systems and ... Financial Services' Treasury Systems Team is seeking a passionate and highly motivated Manager , Treasury Systems and Processes. In this pivotal role, you will lead… more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... networks + Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience working… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job Level:** Band 10...within the local existing Health and Safety guidelines **Typical Experience ** + Eight plus years of experience … more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... **Job Title:** Customer Focused Team Manager 3 **Job Code:** MG3-OPS-CFT **Job Level:** Band 11...within the local existing Health and Safety guidelines **Typical Experience ** + Ten plus years of relevant experience… more
- SAP (Plano, TX)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Packing Corp of America (Dallas, TX)
- …for performance and environmental responsibility. People * Customers * Trust The Customer Service Manager is responsible for directing and coordinating the ... equivalent to a bachelor's degree. Seven (7) years' previous work experience in a customer service role. Previous experience in managing people with… more
- Apple Roofing (Plano, TX)
- …people first, making it easy, and doing the right thing. Role Overview The Customer Service Manager (CSM) is a key customer -facing and revenue-driving ... for, supported, and confident in choosing Apple Roofing. What You'll Do: Customer Contact & Experience : + Respond to new claim assignments within one hour with… more
- Intuit (Plano, TX)
- …and/or QuickBooks Online. + Passion for helping people and providing the best customer experience possible and driving net revenue retention and customer ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding...satisfaction. + Extreme ownership of the customer experience ; accountable for customer success. + Bookkeeping… more
- Wolters Kluwer (Dallas, TX)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more
- American Airlines (Dallas, TX)
- …** + Strong presentation skills and Project management skills + Aviation Customer Experience **Skills, Licenses & Certifications** + Knowledge of Microsoft ... love this job** + This role serves as a Manager on Duty (MOD) within the System Customer...need for success** **Minimum Qualifications- Education & Prior Job Experience ** + Bachelor's degree in relevant field or equivalent… more
- Proofpoint (Dallas, TX)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of their ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer,… more
- Ryder System (Dallas, TX)
- …clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Engagement Manager (CEM) position is responsible ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... optimize customer success strategies. **Qualifications** + 7+ years of experience in customer success leadership, account management, or enterprise client… more