- Michaels (Dfw, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DFW-EULESS, TX Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Broadcom (Plano, TX)
- …technology solutions that meet our customers' business needs while delivering a superior customer experience . The Senior Project Manager position requires ... Organization (PSO) is looking for an experienced & motivated Senior Project Manager with a specialization in customer -facing projects on the Applications… more
- SAP (Plano, TX)
- …VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 15 years in customer experience roles (eg, Program Manager , Architect), with ... areas to provide customer context to all teams, enhancing customer proximity and experience . + Align customers and partners with SAP's Clean Core strategy,… more
- Amazon (Dallas, TX)
- …trust throughout every stage of the shopping experience . We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...strategic planning A day in the life The Senior Customer Research Manager uses their endless curiosity… more
- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short Name:** MG2 ... **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job Level:** Band 10...within the local existing Health and Safety guidelines **Typical Experience ** + Eight plus years of experience … more
- ServiceNow, Inc. (Addison, TX)
- …we pursue our purpose to make the world work better for everyone. The Sr. Manager of Customer Success will be responsible for developing and maintaining a ... and Customer Success Managers (CSMs) across ServiceNow's Customer Success Clients. The Sr. Manager will...HIPAA, FDA, GxP) and their impact on technology adoption. Customer Success Leadership + 5+ years of experience… more
- Amazon (Dallas, TX)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Fiserv (Frisco, TX)
- …impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success ... Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager , you will serve as...+ Bachelor's or Master's degree. + 5+ years of experience in sales or account management in a client-facing… more
- Amazon (Dallas, TX)
- …customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will ... Description The Sr. Customer Solutions Manager (CSM) at Amazon...and driving digital transformation for customers, leveraging cloud architecture experience to tackle challenges and enhance customer … more
- Fiserv (Frisco, TX)
- …on a global scale, come make a difference at Fiserv. **Job Title** Technical Customer Success Manager **What does a successful Technical Customer Success ... Manager Does:** As a Senior Technical Customer Success Manager , you will be the...have:** + Bachelor's / Master's degree + 5 years' experience in Engineering, Solutions, Product, Technical Support with client… more
- WestRock Company (Forney, TX)
- …& standards \u2022 Develops and reinforces a culture focused on enhancing the customer experience \u2022 Maintain and/or foster effective customer ... \u2022 Bachelor's degree (mathematics, business, finance) \u2022 5 + years' experience in customer service management \u2022 Strong financial knowledge… more
- Amazon (Dallas, TX)
- …accelerate innovation, become more agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and accelerate customers on their ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 4+ years… more
- Amazon (Dallas, TX)
- …their voice. * Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence * Assist ... Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define and own our… more
- Amazon (Dallas, TX)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... - MBA or advanced degree - Understanding of enterprise customer success delivery models - Experience building...of enterprise customer success delivery models - Experience building partner enablement programs - Experience … more
- Omnigo Software (Plano, TX)
- …engaging with our customers to drive adoption and demonstrate ongoing value to ensure high customer retention. The Customer Success Manager is a key member ... or a similar CRM tool and Gainsight or a similar Customer Success tool preferred + Public Safety experience welcomed + Approx. 25% travel for customer visits… more
- Comerica (Dallas, TX)
- …assigned product(s) is relevant, sold properly, and is managed to a positive customer experience as it relates to sound infrastructure and integrity levels. ... product(s) through research (internal and external), discovery, validation and customer interactions and presentations, white papers, etc. Define market problems… more
- Golden State Foods (Frisco, TX)
- …Management: + Lead and manage key strategic initiatives aimed at improving customer experience , operational efficiency, and product/service delivery. + Act as ... Custom Distribution, a division of Golden State Foods, is seeking aCustomer Solutions Manager . This role is responsible for managing and executing key customer… more
- Chewy (Richardson, TX)
- …process optimization, and continuous improvement, enhancing both the employee and customer experience while driving operational success. **What You'll Do:** ... **Our Opportunity:** Chewy is seeking a **Senior Customer Service Manager ** for Core Operations...Business Intelligence, and more, to enhance the agent and customer experience in Overnight Operations. **What You'll… more
- MongoDB (Dallas, TX)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... Miami office. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management, Client Services or other similarly … more