- Keeper Security, Inc. (El Dorado Hills, CA)
- Keeper Security is hiring an Escalations Engineer to provide advanced technical support and consulting for enterprise customers. This role requires deep ... encrypted messaging. Learn more at KeeperSecurity.com. About the Job As an Escalations Engineer , you will own resolution of the most complex customer cases,… more
- Oracle (Sacramento, CA)
- **Job Description** The Integration Cloud Solution Engineer /Architect is a senior, hands-on role dedicated to helping Oracle customers implement best practices and ... SWAT team, this position plays a crucial role in managing C-level escalations and quickly resolving critical customer business challenges to ensure timely,… more
- Oracle (Sacramento, CA)
- …fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have a significant technical and business impact. The ideal ... software engineer candidate for this team is a proficient programmer...help address service issues, and respond to customer support escalations . Disclaimer: **Certain US customer or client-facing roles may… more
- Under Armour, Inc. (Sacramento, CA)
- Lead, Network Engineer **Lead, Network Engineer ** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the ... Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Lead Network Engineer will be responsible to provide subject matter… more
- Sumitomo Pharma (Sacramento, CA)
- …and experienced individual for the position of Manager, Service Delivery Engineer . This person should have an understanding of Good Manufacturing Practices ... when to inform management on an issue and escalate concerns or customer escalations . + Knowledge of ITSM tool, preferably ServiceNow, for Incident and Problem… more
- Meta (Sacramento, CA)
- …to Job" online on this web page. **Required Skills:** Capacity Planning Engineer Responsibilities: 1. Own infrastructure supply chain planning for Meta (as part ... to deliver an executable and optimized supply plan. 5. Manage and resolve critical escalations and exceptions in all areas of the supply chain. 6. Critique demand… more
- Proofpoint (Sacramento, CA)
- …and real-time impact protecting Proofpoint customers. As a Senior Security Research Engineer on Proofpoint's Threat Research team, you'll be part of an amazing, ... customer impact * Be on the rotation for on-call to respond customer FN/FP escalations that cannot be addressed by customer support * Work effectively as part of… more
- Oracle (Sacramento, CA)
- …and system tuning. We are seeking a highly skilled Site Reliability Engineer with expertise in Database administration and strong development capabilities. You will ... will work closely with cross-functional teams, providing technical leadership, handling escalations , and taking ownership of operational service delivery. We are… more
- Oracle (Sacramento, CA)
- **Job Description** **Role Overview** As a **Senior Principal Systems Engineer ** , you will serve as a technical expert and thought leader across the full Oracle ... America. + Provide expert-level troubleshooting and root cause analysis for critical escalations and performance issues. + Drive automation and innovation to improve… more
- Oracle (Sacramento, CA)
- …Description** A unique opportunity to join a rapidly growing world-class team to engineer cutting edge Oracle Cloud technologies and infrastructure that make up the ... Object Storage success every day. As a Site Reliability Engineer for you will solve interesting technical challenges by...in a 24/7 on-call schedule with customer notifications and escalations . + Proficiency in Java, Python, Linux + Networking… more
- Oracle (Sacramento, CA)
- …fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have a significant technical and business impact. The ideal ... new features and systems for our customers. + Work across teams to engineer the best system (for operations and customers) regardless of organizational boundaries or… more
- Oracle (Sacramento, CA)
- …Personal Competencies: Strong customer focus with ability to handle escalations and technical deep dives. Structured problem-solving mindset. Self-motivated with ... for service quality and technical excellence. **Responsibilities** As a Sr. Support Engineer , you will be the technical interface to customers, Original Equipment… more
- Oracle (Sacramento, CA)
- …and launch cloud services from the ground up + High-Impact Frameworks: Engineer new container runtimes to operate OCI's most demanding, high-availability workloads + ... with peer OCI service owners to drive seamless integrations, efficient escalations , and cross-functional success. + Champion a culture of process improvement,… more
- Oracle (Sacramento, CA)
- …and DDOS protection services. We are seeking a Consulting Software Development Engineer (IC5) to lead technical strategy for our Defensive Security team-responsible ... + Serve as SME in operational rotations; provide break-fix support, lead escalations , and drive rigorous post-incident RCA and corrective actions. + Engage with… more
- Acxiom (Sacramento, CA)
- …Product, Engineering, Finance, Marketing, Delivery Support, and more-to manage escalations and deliver integrated solutions. + Develop and deliver market-facing ... your skills, and expose you to cutting-edge technologies, whether you're an engineer , developer, products guru, systems and security expert, sales and consulting… more