- US Bank (New York, NY)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Capgemini (New York, NY)
- …Capgemini Invent, you will support and deliver end-to-end transformation initiatives across contact center operations, customer service, and service ... strategies aligned to broader enterprise goals (eg, cost transformation, customer experience , digital enablement). . Design target...product management, and/or internal consulting with a focus on customer service, contact center , or… more
- Capgemini (New York, NY)
- …team, you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage ... advisor to client executives, shaping strategic roadmaps for contact center modernization, service operating model evolution, and customer engagement… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience...community and product teams. Act as primary point of contact for urgent customer issues in your… more
- Northwell Health (Melville, NY)
- …financial experience . II. Operational Excellence & Performance Management: 1. Contact Center Oversight: Provide comprehensive oversight and management for ... Leadership & Vision: 1. Strategic Planning: Formulate and execute the annual contact center business plan, including the development of strategic initiatives… more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... Center , you will be responsible for exemplifying patient experience while interacting with patients and visitors over the...3 years in administrative environment + 1 year supervisory experience Non-Bargaining Unit, 008 - FPA Access Center… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent** The Lead Agent...desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** +… more
- Sylvan Learning (Paramus, NJ)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience , sales, and local marketing strategies of the Center to ... Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs. He/she ensures... staff and serves as the principle point of contact for the Franchisee. ESSENTIAL JOB FUNCTIONS * Ensures… more
- CUNY (Brooklyn, NY)
- EOC Office Assistant Level 1 (Multiple Positions) - Brooklyn Educational Opportunity Center **GENERAL DUTIES** - Performs clerical and daily office operations within ... departments of a diverse University environment within an Educational Opportunity Center (EOC). - Provides quality services in a respectful, courteous and… more
- IQVIA (Bronx, NY)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience required + HIPAA certified + Call center experience required (3+ years preferred) +… more
- Bright Horizons (Roosevelt, NY)
- …person in an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client ... **Child Care Center Director Locations:** Bright Horizons at Octagon Bright...checks, and meet state and company minimum education and experience requirements: + Bachelor's or Master's degree in Education… more
- Torrco (Stamford, CT)
- …closely with the warehouse, purchasing, and outside sales reps to ensure a seamless customer experience . + Attend team meetings and provide feedback to help ... Design Center Sales Consultant Job Details Job Location Stamford...products. With our commitment to excellence and exceptional client experience , we've established ourselves as a premier destination for… more
- Molina Healthcare (Yonkers, NY)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. ... one day off during the weekend)** **Job Summary** Provides customer support and stellar service to meet the needs...general public * Assists agents with questions and escalated contact center communication channels and across multiple… more
- City of New York (New York, NY)
- …structure to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and… more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center , which is centralized contact /call center for the Mount Sinai ... within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and… more
- Amazon (New York, NY)
- …research new algorithms, and find new ways of optimizing risk, profitability, and customer experience . We're looking for Applied Scientists capable of using ... real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational… more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... In the Scheduling Coordinator role within the FPA Access Center , you will be responsible for exemplifying patient ...Center , you will be responsible for exemplifying patient experience while interacting with patients and visitors over the… more
- Amazon (New York, NY)
- …and workflow management. A day in the life The Integrated Demand Center drives unified customer experiences that deliver measurable global outcomes. ... part of the Content Studio within Amazon's Integrated Demand Center (IDC) is seeking a talented Visual Designer to...paid media that drive user engagement, and directly influence customer progression across the sales funnel. * Social Media… more
- Signet Jewelers (Paramus, NJ)
- …Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry ... Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers'...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Don't forget, we… more
- WMCHealth (Hawthorne, NY)
- …assigned. Qualifications/Requirements: Experience : Minimum of one (1) year of call center and/or customer service experience preferred. Education: High ... Center Ambassador acts as the primary point of contact for patients and other callers, handling a high...ensure a first call resolution and a positive patient experience . There is an option for remote work after… more