- Vontier (Frankfort, KY)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Frankfort, KY)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Vontier (Frankfort, KY)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Frankfort, KY)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- SHI (Frankfort, KY)
- …implement communication strategies, and coach others to improve their communication skills. Customer Service : Can lead strategic customer service ... the ITAM Administrator activities, while ensuring the process and quality standards are maintained for all ITAM deliverables *...initiatives, inspire others to prioritize customer service , and foster a culture of continuous customer… more
- Pearson (Frankfort, KY)
- …incentive program, and information on benefits offered is here. 1144995 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Frankfort, KY)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- HCA Healthcare (Frankfort, KY)
- …to the appropriate population + Promotes and monitors regulatory agency standards and customer service expectations for the practice of all aspects of nursing. ... We care like family! Jump-start your career as a(an) Quality Data Specialist today with Frankfort Regional Medical Center....3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Pearson (Frankfort, KY)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Nelnet (Frankfort, KY)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Taco Bell (Falmouth, KY)
- …bonus plan + Audit bonus QUALIFICATIONS: + Previous management or 2+ years of customer service / fast food experience + High School Diploma, GED, College, ... the restaurant. This position is overseen by a Area Coach (AC), and directly manages Assistant Manager, Shift Supervisors,...Operators by delivering best in class cleanliness, speed, and customer service cross all our Taco Bell… more
- Lincoln Financial (Frankfort, KY)
- …You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive ... process improvements to deliver quality results, increase customer satisfaction, standardize, and...+ Demonstrates ability to successfully hire, retain, develop, and coach staff via a culture of real-time performance feedback… more
- Cushman & Wakefield (Frankfort, KY)
- …proficiency in architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills * Ability to work ... to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas * Coach the space team… more
- TTEC (Frankfort, KY)
- …associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every ... first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to...their career mobility. **During a Typical Day, You'll** + Coach associates to ensure the achievement of company and… more
- Cardinal Health (Frankfort, KY)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... requirements are fulfilled. + Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history… more
- Baylor Scott & White Health (Frankfort, KY)
- …through a customer 's lens - directly responsible for driving the quality , creativity, and delivery of human-centered digital products for our patients and their ... role, the Product Designer 3 will collaborate cross-functionally with research, service design, content design, engineering, analytics, product managers, and CX… more
- City National Bank (Frankfort, KY)
- …a lead capacity preferably with a financial institution/loan environment, with an emphasis in customer service and meeting deadlines * Minimum 5 years of MS ... the daily operations of boarding consumer loans. Provides excellent service and quality control oversight to ensure...knowledge of mortgage operations. * Proven ability to lead, coach , and mentor. * Ability to communicate effectively *… more
- American Express Global Business Travel (Frankfort, KY)
- … service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Prevent fraudulent ... **Do you have the precision, professionalism, and passion for quality we're looking for?** As a VIP Travel Consultant...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- Humana (Frankfort, KY)
- …Use data and insight to identify the greatest opportunities in clinical outcomes, quality , cost, and experience for dual eligible members. + Leverage a design-first ... to balance and present tradeoffs between business objectives and customer needs. + Serve as a leader on the...Serve as a leader on the clinical product team. Coach and mentor junior members to grow their skills… more
- Highmark Health (Frankfort, KY)
- …you will manage teams responsible for the full spectrum of AI service development. From building scalable AI-integrated products and innovative machine learning ... at least a general familiarity with AI as a service . The candidate should also bring foundational understanding of...by preparing presentations and/or reports. + Act as a coach and mentor to all members of the organization.… more