- Beth Israel Lahey Health (Beverly, MA)
- …is overseeing the HCAPHS and Press Ganey Survey process, analysis and reporting. The Patient Experience Manager will be the organization's expert in Press ... Patient Complaint process and oversight of the Patient Relations Specialists, and supports the organization's...PEX health equity. As part of this role, the Patient Experience Manager will support… more
- Medtronic (Billerica, MA)
- …objectivity in work. Minimum Requirements: + Bachelor's degree with 2+ years of ER experience , to include employee relations experience , or an advanced ... compassionate world. **A Day in the Life** The Employee Relations (ER) Partner is responsible for building strong relationships...and following established ELR processes, as well as building manager skill sets. The ER Partner works directly with… more
- Beth Israel Lahey Health (Burlington, MA)
- …to collaborate with clinical and administrative leadership to improve quality and patient experience of care. Essential Duties & Responsibilities including but ... leaders across the organization on service recovery to improve patient experience of care Specific Responsibilities ....the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response… more
- Beth Israel Lahey Health (Newburyport, MA)
- …we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... potential delays and takes steps to ensure a pleasant patient experience . 7. Responds to patient...17. Ascertains, creates, and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance,… more
- Beth Israel Lahey Health (Danvers, MA)
- …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... submission. 18. Ascertains, creates and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance, third… more
- HCA Healthcare (Manchester, NH)
- …Director in guiding their department's growth, patient satisfaction, physician's relations and fiscal responsibility. The manager supervises and directs the ... 156,000 hours volunteering in our communities. As a RN Manager Med Surg with Catholic Medical Center you can...operations involving scheduling, patient rounding and ensure patient satisfaction and care experience Assist with… more
- HCA Healthcare (Manchester, NH)
- …Coordinators in guiding their department's growth, patient satisfaction, physician's relations and fiscal responsibility. The manager supervises and directs ... 156,000 hours volunteering in our communities. As a RN Manager Surgical Services with Catholic Medical Center you can...the department Manage day to day operations involving scheduling, patient rounding and ensure patient satisfaction Assist… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- CVS Health (Georgetown, MA)
- …the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While ... limited to: + Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices +… more
- Tufts Medicine (Lowell, MA)
- …Qualifications:** 1. Massachusetts RN Licensure. 2. Hospice and/or end of life experience required. **Location** : Lowell MA **Hours** : Full Time- 40 Hours, ... may be assigned. + Describes and explains hospice services to a potential patient and/or family member and elicits responses to questions regarding attitude towards… more
- Beth Israel Lahey Health (Burlington, MA)
- …maintenance. 4. Collaborate with clinical teams to monitor workflows, schedules, and patient experience , implementing strategies to deliver high-quality care in ... growth, market share expansion, and improved financial performance. 2. Regularly review patient experience data to measure patient satisfaction and… more
- Elevance Health (Woburn, MA)
- …for accurate tracking and analysis. + Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer ... and a minimum of 1 year of the company's experience in an automated customer service environment; or any...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- CVS Health (Derry, NH)
- … issues in accordance with company policy and promote a positive shopping experience for all CVS customers + Maintain customer/ patient confidentiality + ... CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff,… more
- CVS Health (Amesbury, MA)
- …CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures ... customer service culture. (Greet, offer help, and thank) + Handle all customer relations issues in accordance with company policy and promote a positive shopping … more
- Athena Health Care Systems (Haverhill, MA)
- …resident and family relations . + Other duties may be assigned by manager . Specific Requirements: + Must be able to read, write, speak, and understand the ... quality resident care can be maintained at all times. Experience & Education: + Must possess a current, unencumbered...+ Transcribe physician's orders promptly and accurately. + Review patient records daily to assure accuracy and completeness. +… more
- Athena Health Care Systems (Haverhill, MA)
- …an Occupational Therapist and participate in clinical program development. Education & Experience : + As a minimum, an associate degree in occupational therapy ... applicable state agency. + Two (2) years of clinical experience preferred. + New graduates welcome to apply! Duties...assigned administrative duties such as assigned by Rehab Program Manager . + Under a physician's order, provides direct resident… more
- Athena Health Care Systems (Lowell, MA)
- …a Physical Therapist and participate in clinical program development. Education & Experience : + Associate's Degree in Physical Therapist Assistant from an accredited ... licensure by the applicable state agency where required. + Prior clinical experience preferred but not required. + New graduates welcome! Duties & Responsibilities:… more
- Athena Health Care Systems (Lowell, MA)
- …an Occupational Therapist and participate in clinical program development. Education & Experience : + As a minimum, an associate degree in occupational therapy ... applicable state agency. + Two (2) years of clinical experience preferred. + New graduates welcome to apply! Duties...assigned administrative duties such as assigned by Rehab Program Manager . + Under a physician's order, provides direct resident… more